Clackamas County has an immediate opening for an Equity & Inclusion Program Coordinator to research, develop, plan, and implement projects and activities that will have a significant impact on our equity, diversity, and inclusion (EDI) efforts.
Located within the Office of Equity and Inclusion and under the leadership of the County Equity & Inclusion Officer (CEIO), this new position will take a front seat on designing, developing and implementing multiple high-level, complex programs. The selected candidate will facilitate the processing of critical EDI functions and tasks and manage special projects to help with the delivery of quality services and make the county reflective of all segments of society and reflective of the diversity of clients we serve.
The Equity & Inclusion Program Coordinator is responsible will serve as a technical resource for EDI program information and planning, identifying, researching, conducting and managing strategic and comprehensive studies and operational improvement projects to address challenging EDI issues. There will be a focus on helping Clackamas County create and maintain a clear vision for recruiting and retaining a diverse workforce.
The selected candidate will work closely with county management to incorporate EDI best-practices and county policies to advance workplace equity and build external relationships with partners who can help us better understand the experiences of our residents. This position will assist the CEIO in providing staff support and consultation to elected officials, department directors, and different business units on EDI program issues, projects and activities.
The Equity & Inclusion Program Coordinator reports directly to the CEIO. The County's Office of Equity and Inclusion is housed within County Administration.
Clackamas County is actively recruiting persons from diverse backgrounds to enhance service delivery to our diverse community. Our commitment to exceptional customer service relies upon a team-oriented workplace and a continuous quality improvement environment.
Feb 12, 2020
Full time
Clackamas County has an immediate opening for an Equity & Inclusion Program Coordinator to research, develop, plan, and implement projects and activities that will have a significant impact on our equity, diversity, and inclusion (EDI) efforts.
Located within the Office of Equity and Inclusion and under the leadership of the County Equity & Inclusion Officer (CEIO), this new position will take a front seat on designing, developing and implementing multiple high-level, complex programs. The selected candidate will facilitate the processing of critical EDI functions and tasks and manage special projects to help with the delivery of quality services and make the county reflective of all segments of society and reflective of the diversity of clients we serve.
The Equity & Inclusion Program Coordinator is responsible will serve as a technical resource for EDI program information and planning, identifying, researching, conducting and managing strategic and comprehensive studies and operational improvement projects to address challenging EDI issues. There will be a focus on helping Clackamas County create and maintain a clear vision for recruiting and retaining a diverse workforce.
The selected candidate will work closely with county management to incorporate EDI best-practices and county policies to advance workplace equity and build external relationships with partners who can help us better understand the experiences of our residents. This position will assist the CEIO in providing staff support and consultation to elected officials, department directors, and different business units on EDI program issues, projects and activities.
The Equity & Inclusion Program Coordinator reports directly to the CEIO. The County's Office of Equity and Inclusion is housed within County Administration.
Clackamas County is actively recruiting persons from diverse backgrounds to enhance service delivery to our diverse community. Our commitment to exceptional customer service relies upon a team-oriented workplace and a continuous quality improvement environment.
JOB SUMMARY
An employee in this position performs managerial and specialized skilled work in directing and coordinating the daily operations of the Public Works Department and the city’s environmental and sustainability programs. Work involves developing programs and policies and directing the day-to-day operations of department; supervising employees on scheduled and unscheduled tasks.
ESSENTIAL JOB FUNCTIONS
· Assists in management responsibilities for assigned services and activities of the Public Works Department.
Supervises City personnel who perform tasks related to assigned projects; instructs, assigns, reviews, and plans the work of others; monitors and reports work performance; identifies and acquires needed tools and equipment; allocates personnel resources.
Directs, manages, and monitors (daily) operations of environmental division; facilitates and fosters team and organizational development; advises and directs subordinate managers; reallocates collection resources and service priorities as needed to meet departmental priorities and objectives; meets with leadership and management staff to identify and resolve organizational issues; assigns projects and areas of responsibility; and reviews and evaluates work methods, processes and procedures.
Prepares, analyzes, reviews, approves and recommends policies, administrative and operational procedures, management reports, correspondence, ordinances, resolutions, agreements, and high-level communications; assists in planning, updating and analyzing solid waste management plans and emergency management plans;
Provides progress reports and deliver presentations/trainings to management and stakeholders as needed. Establishes milestones and monitors adherence to program plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications. Develops strategies and tactics when needed to ensure effective program performance relative to market opportunity;
Analyze program implementation results and stakeholder feedback to strategize about the evolution of program design, outreach and implementation activities Performs related administrative tasks; receives and reviews various forms and documents including work request, invoices, and personnel documents; prepares various reports and forms including work assignments, project quotes, estimates and related correspondence; orders materials necessary to complete project tasks including asphalt and concrete.
Attends various meetings to provide input and recommendations.
Approves, recommends and resolves customer complaints, new services, service delivery changes, equipment usage and assignment, and overtime when necessary to accomplish effective service delivery; directly and indirectly provides written and verbal resolution to sensitive inquiries and complaints from both internal and external sources; and represents the department with regard to complaints, programs, policies, procedures, actions, projects and activities.
Supervises and participates in the development and implementation of short-range planning including: reviewing and evaluating work projects, methods, and procedures, as well as forecasting needed staff, equipment, materials, and supplies.
Reviews, investigates and recommends corrective and/or disciplinary action occasioned by violation of department operating and/or safety policies, procedures, rules, guidelines and practices; selects, assigns, trains, develops and evaluates subordinate staff and employees; and assists in development and administration of business processes, service level agreements, resolutions and ordinances.
Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of public works.
Performs other related duties as assigned.
MINIMUM QUALIFICATIONS
Education and Experience:
Requires a bachelor’s degree in Environmental Science, Sustainability, Public Administration, or a closely related field. Master’s Degree in Public Administration (MPA) preferred. Must have at least five (5) years of progressive supervisory experience, or equivalent combination of education and experience.
Licenses or Certifications:
Must have or be able to obtain Lean Six Sigma, or Project Management Professional certification.
Must have a valid State Driver’s License.
Special Requirements: None
TO APPLY E-mail a completed application for employment or your resume to recruitment@chambleega.gov with the subject line, "Environmental Division Manager"
Link to post on City's website
Feb 11, 2020
Full time
JOB SUMMARY
An employee in this position performs managerial and specialized skilled work in directing and coordinating the daily operations of the Public Works Department and the city’s environmental and sustainability programs. Work involves developing programs and policies and directing the day-to-day operations of department; supervising employees on scheduled and unscheduled tasks.
ESSENTIAL JOB FUNCTIONS
· Assists in management responsibilities for assigned services and activities of the Public Works Department.
Supervises City personnel who perform tasks related to assigned projects; instructs, assigns, reviews, and plans the work of others; monitors and reports work performance; identifies and acquires needed tools and equipment; allocates personnel resources.
Directs, manages, and monitors (daily) operations of environmental division; facilitates and fosters team and organizational development; advises and directs subordinate managers; reallocates collection resources and service priorities as needed to meet departmental priorities and objectives; meets with leadership and management staff to identify and resolve organizational issues; assigns projects and areas of responsibility; and reviews and evaluates work methods, processes and procedures.
Prepares, analyzes, reviews, approves and recommends policies, administrative and operational procedures, management reports, correspondence, ordinances, resolutions, agreements, and high-level communications; assists in planning, updating and analyzing solid waste management plans and emergency management plans;
Provides progress reports and deliver presentations/trainings to management and stakeholders as needed. Establishes milestones and monitors adherence to program plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications. Develops strategies and tactics when needed to ensure effective program performance relative to market opportunity;
Analyze program implementation results and stakeholder feedback to strategize about the evolution of program design, outreach and implementation activities Performs related administrative tasks; receives and reviews various forms and documents including work request, invoices, and personnel documents; prepares various reports and forms including work assignments, project quotes, estimates and related correspondence; orders materials necessary to complete project tasks including asphalt and concrete.
Attends various meetings to provide input and recommendations.
Approves, recommends and resolves customer complaints, new services, service delivery changes, equipment usage and assignment, and overtime when necessary to accomplish effective service delivery; directly and indirectly provides written and verbal resolution to sensitive inquiries and complaints from both internal and external sources; and represents the department with regard to complaints, programs, policies, procedures, actions, projects and activities.
Supervises and participates in the development and implementation of short-range planning including: reviewing and evaluating work projects, methods, and procedures, as well as forecasting needed staff, equipment, materials, and supplies.
Reviews, investigates and recommends corrective and/or disciplinary action occasioned by violation of department operating and/or safety policies, procedures, rules, guidelines and practices; selects, assigns, trains, develops and evaluates subordinate staff and employees; and assists in development and administration of business processes, service level agreements, resolutions and ordinances.
Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of public works.
Performs other related duties as assigned.
MINIMUM QUALIFICATIONS
Education and Experience:
Requires a bachelor’s degree in Environmental Science, Sustainability, Public Administration, or a closely related field. Master’s Degree in Public Administration (MPA) preferred. Must have at least five (5) years of progressive supervisory experience, or equivalent combination of education and experience.
Licenses or Certifications:
Must have or be able to obtain Lean Six Sigma, or Project Management Professional certification.
Must have a valid State Driver’s License.
Special Requirements: None
TO APPLY E-mail a completed application for employment or your resume to recruitment@chambleega.gov with the subject line, "Environmental Division Manager"
Link to post on City's website
Agency Description:
The City of New Orleans’ Office of Business and External Services (OBES) aims to create a city with stronger businesses, stable jobs, and a vibrant economy in all neighborhoods of New Orleans to give all stakeholders the opportunity to rise together. OBES actively invests in efforts to make building stronger business communities and improving commercial corridors seamless in New Orleans.
Job Description:
OBES is seeking a dynamic, progressive executive leader to serve as the Deputy Chief Administrative Officer (DCAO). The DCAO will serve in an executive function within the Chief Administrative Office and as the founding entrepreneur for OBES. This position will support the CAO in setting the culture of the organization, solving cross-departmental longstanding problems faced by businesses, customers and jobseekers in New Orleans, and creating and holding the vision of how businesses and customers interact with the City of New Orleans. Through seasoned industry experience and strategic thinking, the DCAO of OBES will focus on delivering premiere customer service to the residents and businesses of New Orleans.
To that end, the DCAO of OBES will ensure that the entire journey of interacting with City services, from beginning to end, allows the public to move seamlessly. He/she will lead the efforts to make public access to the relevant City information, services, and processes as steady and efficient as possible.
Specific responsibilities include, but are not limited to:
Effective and Visionary Leadership
Launching initiatives that creatively solve problems and enhance customer experience to present a unified experience for the residents and businesses with the City
Leading interdepartmental collaboration to understand customer pain points in order to creatively shape and improve every customer touchpoint and interaction
Providing strategic direction and recommendations to the CAO on high-priority initiatives and during emergencies as they arise
Supervisory and Management Activities
Facilitating the leadership of the portfolio departments, managing policy decision-making and implementation planning across those departments
Creating structures, systems, and processes which foster and facilitate planning, performance management, and the development, coordination, integration, implementation, communication, and evaluation of OBES policy
Spearheading critical strategic initiatives assigned by the CAO, assigning projects to appropriate staff in various portfolio departments for research, analysis, and implementation across the City, and ensuring follow-up with direct reports to the CAO and other staff
Managing the daily operations of the portfolio departments, including budget, personnel, funded programs, records management, and other related administrative matters
Regulatory and Policy Reform
Using thorough understanding and knowledge of the regulatory environment to properly guide the functions, allowances, and limitations of the scope of portfolio departments’ work
Aligning City leadership on customer values, priorities, and goals by serving as a voice of the customer and as an agent of change who works across departments to prioritize service delivery initiatives
Communication and Customer Service Management
Reconfiguring the City’s online service experience to ensure that the people, processes, and technologies are used to meet the public’s needs
Creating and implementing an outreach strategy for OBES by cultivating relationships with strategic partners
Working within and across all City departments and with outside organizations to raise policy issues, identify areas in need of improvement, and troubleshoot and solve problems in divisional performance as they arise
Preferred Skills:
Previous leadership experience at a regulatory agency; background and an extensive understanding of the City of New Orleans government and/or Louisiana State government rules and regulations
A law or business degree and advanced experience in these fields
Experience in outlining processes, determining pain points, and developing new systems including a plan for implementing changes in the customer experience
Experience that demonstrates a proven record of effectively solving problems for individuals, clients, and/or business owners; business development experience working with local communities
Experience in engaging with various stakeholders, pursuing and developing strategic relationships, and facilitating business development opportunities
Outstanding analytical, problem solving, and creative thinking abilities; enterprising and resourceful, self-starter and team player
Ability to communicate complex, technical information (e.g. City codes, zoning requirements, and permitting procedures) in plain, accessible language
Proven ability to execute complex projects with multiple stakeholders to deliver fast, quality results
Advance software knowledge of MS Office and experience working with a Customer Relationship Management tool
Required Qualifications:
Bachelor’s Degree from an accredited college or university, preferably with a major in business administration, public administration, urban planning, economics, market research, finance, or compliance. Juris Doctor (JD) Degree, MBA, Master’s Degree or other relevant graduate degree is preferred.
Ten (10) years of professional program or management experience, ideally with increasing responsibility, in government, banking, insurance, real estate, regulatory or service industry. Six (6) years of this experience must involve supervision and success of developing programs, initiatives, and projects.
Feb 03, 2020
Full time
Agency Description:
The City of New Orleans’ Office of Business and External Services (OBES) aims to create a city with stronger businesses, stable jobs, and a vibrant economy in all neighborhoods of New Orleans to give all stakeholders the opportunity to rise together. OBES actively invests in efforts to make building stronger business communities and improving commercial corridors seamless in New Orleans.
Job Description:
OBES is seeking a dynamic, progressive executive leader to serve as the Deputy Chief Administrative Officer (DCAO). The DCAO will serve in an executive function within the Chief Administrative Office and as the founding entrepreneur for OBES. This position will support the CAO in setting the culture of the organization, solving cross-departmental longstanding problems faced by businesses, customers and jobseekers in New Orleans, and creating and holding the vision of how businesses and customers interact with the City of New Orleans. Through seasoned industry experience and strategic thinking, the DCAO of OBES will focus on delivering premiere customer service to the residents and businesses of New Orleans.
To that end, the DCAO of OBES will ensure that the entire journey of interacting with City services, from beginning to end, allows the public to move seamlessly. He/she will lead the efforts to make public access to the relevant City information, services, and processes as steady and efficient as possible.
Specific responsibilities include, but are not limited to:
Effective and Visionary Leadership
Launching initiatives that creatively solve problems and enhance customer experience to present a unified experience for the residents and businesses with the City
Leading interdepartmental collaboration to understand customer pain points in order to creatively shape and improve every customer touchpoint and interaction
Providing strategic direction and recommendations to the CAO on high-priority initiatives and during emergencies as they arise
Supervisory and Management Activities
Facilitating the leadership of the portfolio departments, managing policy decision-making and implementation planning across those departments
Creating structures, systems, and processes which foster and facilitate planning, performance management, and the development, coordination, integration, implementation, communication, and evaluation of OBES policy
Spearheading critical strategic initiatives assigned by the CAO, assigning projects to appropriate staff in various portfolio departments for research, analysis, and implementation across the City, and ensuring follow-up with direct reports to the CAO and other staff
Managing the daily operations of the portfolio departments, including budget, personnel, funded programs, records management, and other related administrative matters
Regulatory and Policy Reform
Using thorough understanding and knowledge of the regulatory environment to properly guide the functions, allowances, and limitations of the scope of portfolio departments’ work
Aligning City leadership on customer values, priorities, and goals by serving as a voice of the customer and as an agent of change who works across departments to prioritize service delivery initiatives
Communication and Customer Service Management
Reconfiguring the City’s online service experience to ensure that the people, processes, and technologies are used to meet the public’s needs
Creating and implementing an outreach strategy for OBES by cultivating relationships with strategic partners
Working within and across all City departments and with outside organizations to raise policy issues, identify areas in need of improvement, and troubleshoot and solve problems in divisional performance as they arise
Preferred Skills:
Previous leadership experience at a regulatory agency; background and an extensive understanding of the City of New Orleans government and/or Louisiana State government rules and regulations
A law or business degree and advanced experience in these fields
Experience in outlining processes, determining pain points, and developing new systems including a plan for implementing changes in the customer experience
Experience that demonstrates a proven record of effectively solving problems for individuals, clients, and/or business owners; business development experience working with local communities
Experience in engaging with various stakeholders, pursuing and developing strategic relationships, and facilitating business development opportunities
Outstanding analytical, problem solving, and creative thinking abilities; enterprising and resourceful, self-starter and team player
Ability to communicate complex, technical information (e.g. City codes, zoning requirements, and permitting procedures) in plain, accessible language
Proven ability to execute complex projects with multiple stakeholders to deliver fast, quality results
Advance software knowledge of MS Office and experience working with a Customer Relationship Management tool
Required Qualifications:
Bachelor’s Degree from an accredited college or university, preferably with a major in business administration, public administration, urban planning, economics, market research, finance, or compliance. Juris Doctor (JD) Degree, MBA, Master’s Degree or other relevant graduate degree is preferred.
Ten (10) years of professional program or management experience, ideally with increasing responsibility, in government, banking, insurance, real estate, regulatory or service industry. Six (6) years of this experience must involve supervision and success of developing programs, initiatives, and projects.
Town of Carrboro
Town of Carrboro, West Main Street, Carrboro, NC, USA
General Definition and Conditions of Work
The position of Associate Planner requires professional planning work of moderate difficulty. It is characterized by increasingly specialized knowledge of the planning field and is expected to possess in-depth knowledge in one or more planning specialties such as economic development, land use, comprehensive planning, environmental planning, etc.
Assistance with development of a comprehensive plan will be a significant focus of the individuals holding this position over the next two years. Local government experience with current as well as longer-range planning is of interest. See Position Description for all information. This position requires availability for attendance at public meetings, both in the evenings, and on weekends, throughout the year.
This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires reaching, fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.
Essential Functions
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills or abilities required. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. Interprets and applies applicable state, county and local codes, ordinances and regulations
Assists with updates and maintenance of Comprehensive Plan and land development regulations
Conducts extensive research in specific or general project areas
Writes and presents formal and technical reports, working papers, and correspondence
Identifies, or assists in identifying, community problems, issues, and opportunities in particular neighborhoods that could be mitigated through better community planning
Writes, or assists in writing, a variety of plans, ordinances and regulations relating to development controls
Develops strategies to promote efficient land use, consistent with community goals
Reviews various development applications including plats, permits, site plans, variance requests and re-zoning
Initiate actions necessary to correct deficiencies or violations of regulations
Evaluates adequacy of community facilities in meeting current and projected needs
Supports community outreach and engagement, including agendas and minute-taking for advisory boards.
Attends regularly scheduled evening meetings
Knowledge, Skills and Abilities
Well-developed knowledge of planning principles and practices In-depth knowledge of one or more planning specialization, such as economic development, transportation planning, or environmental planning Knowledge of principles, methodology, practices of research, data collection, and data utilization (e.g. Census, American Community Survey) Knowledge and demonstrated skill in effective writing techniques Knowledge of or experience in community remediation and redevelopment, and knowledge of relevant Federal programs Statistical, algebraic, or geometric knowledge and ability to apply such knowledge in practical situations Knowledge of computer hardware and software programs, which may include Microsoft Office, Internet applications, econometric or transportation modeling, database management, or GIS Oral communication and interpersonal skills to present research findings to various boards and committees Creative problem-solving skills to gather relevant information to solve less well- defined practical problems Ability to review plans and apply provisions of the ordinances and codes to determine compliance with such regulations and to apply regulations to field conditions Group facilitation skills for use with community workshops Ability to work on several projects or issues simultaneously Ability to work in a fast-paced environment Ability to work independently or in a team environment as needed Ability to attend to details while keeping big-picture goals in mind
Education and Experience
Master's degree with a minimum of two years of experience in the planning profession preferred. Will consider a bachelor's degree and four years of professional planning experience, or other qualifying combination of education and experience.
ALL APPLICATIONS MUST INCLUDE RESUME AND COVER LETTER
Jan 23, 2020
Full time
General Definition and Conditions of Work
The position of Associate Planner requires professional planning work of moderate difficulty. It is characterized by increasingly specialized knowledge of the planning field and is expected to possess in-depth knowledge in one or more planning specialties such as economic development, land use, comprehensive planning, environmental planning, etc.
Assistance with development of a comprehensive plan will be a significant focus of the individuals holding this position over the next two years. Local government experience with current as well as longer-range planning is of interest. See Position Description for all information. This position requires availability for attendance at public meetings, both in the evenings, and on weekends, throughout the year.
This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires reaching, fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.
Essential Functions
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills or abilities required. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. Interprets and applies applicable state, county and local codes, ordinances and regulations
Assists with updates and maintenance of Comprehensive Plan and land development regulations
Conducts extensive research in specific or general project areas
Writes and presents formal and technical reports, working papers, and correspondence
Identifies, or assists in identifying, community problems, issues, and opportunities in particular neighborhoods that could be mitigated through better community planning
Writes, or assists in writing, a variety of plans, ordinances and regulations relating to development controls
Develops strategies to promote efficient land use, consistent with community goals
Reviews various development applications including plats, permits, site plans, variance requests and re-zoning
Initiate actions necessary to correct deficiencies or violations of regulations
Evaluates adequacy of community facilities in meeting current and projected needs
Supports community outreach and engagement, including agendas and minute-taking for advisory boards.
Attends regularly scheduled evening meetings
Knowledge, Skills and Abilities
Well-developed knowledge of planning principles and practices In-depth knowledge of one or more planning specialization, such as economic development, transportation planning, or environmental planning Knowledge of principles, methodology, practices of research, data collection, and data utilization (e.g. Census, American Community Survey) Knowledge and demonstrated skill in effective writing techniques Knowledge of or experience in community remediation and redevelopment, and knowledge of relevant Federal programs Statistical, algebraic, or geometric knowledge and ability to apply such knowledge in practical situations Knowledge of computer hardware and software programs, which may include Microsoft Office, Internet applications, econometric or transportation modeling, database management, or GIS Oral communication and interpersonal skills to present research findings to various boards and committees Creative problem-solving skills to gather relevant information to solve less well- defined practical problems Ability to review plans and apply provisions of the ordinances and codes to determine compliance with such regulations and to apply regulations to field conditions Group facilitation skills for use with community workshops Ability to work on several projects or issues simultaneously Ability to work in a fast-paced environment Ability to work independently or in a team environment as needed Ability to attend to details while keeping big-picture goals in mind
Education and Experience
Master's degree with a minimum of two years of experience in the planning profession preferred. Will consider a bachelor's degree and four years of professional planning experience, or other qualifying combination of education and experience.
ALL APPLICATIONS MUST INCLUDE RESUME AND COVER LETTER
