City of San Rafael

Senior Management Analyst I/II

Level I:  $7,382 - $8,973 per month

Level II:  $8,789 - $10,683 per month

Plus excellent benefits


APPLICATION DEADLINE:  Apply by Monday, April 25, 2022 for first consideration


THE CITY is focused on enhancing our community members’ quality of life through well-designed services and a positive workplace culture.  San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment.  San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $120 million.  The City’s vision is to be a vibrant economic and cultural center reflective of its diversity.  The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. 

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.”  City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge.  We are a results-driven team focused on the needs of community members.  The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees.  This initiative recognizes the interconnectedness of the customer and employee experience


The City of San Rafael City Manager’s Office is seeking a full-time Senior Management Analyst I/II.  This position provides advanced staff level assistance to executive or other management level staff, performing a wide variety of responsible and complex administrative and analytic duties, including acting as Public Information Officer, providing information to the public and communicating Department and City activities and programs.

In addition to being a member of the City Manager’s Office, the Senior Management Analyst I/II will join a group of management analysts from other City departments and will work together as a team on the important cross departmental projects and initiatives.

ESSENTIAL JOB DUTIES (including but not limited to):

  • Assists or leads projects, tasks, and assignments that are priorities for the City Manager and Assistant City Manager.
  • Assumes direct responsibility for managing a variety of special projects and programs; oversees assigned administrative support functions.
  • Develops and implements operational, administrative, program, and other policies and procedures; assists in contract negotiations and administration.
  • Participates in drafting and implementing Department and/or City-wide goals and measuring progress towards those goals.
  • Manages or participates in special projects including complex research of new programs and services and feasibility analyses; prepare and present reports; participates in a variety of Department operations.
  • Assists in the preparation of ordinances and other supporting program documents; prepares and monitors program contracts and related proposals; monitors compliance with applicable contractual agreements.
  • Supervises the administrative team.
  • Writes, reviews and edits staff reports that are prepared for City Council meetings.
  • Tracks the impact of State and Federal legislation on the Department or City and make recommendations.
  • Conducts research and analyzes a wide variety of technical and complex public policy and administrative issues.
  • Conducts complex studies and surveys pertaining to administration and operations; identifies issues, formulates recommendations and options for addressing issues.
  • Acts as staff support on intergovernmental committees.

Communication-related functions:

  • Acts as Public Information Officer and leads Departmental and City communication efforts, providing timely and accurate information to the public and media.
  • Responds to media and resident inquiries on behalf of the City.
  • Participates in the public information functions of the City’s Emergency Operation Center.
  • Maintains positive working relationships with the members of the media.
  • Answers inquiries or complaints from the public and other governmental agencies.
  • Prepares and distributes press releases and media advisories.
  • Creates, produces and edits City publications, including the City Manager’s bi-weekly newsletter, annual report, and other informational publications.
  • Suggests and implements new ideas for more effective communications.

Budget-related functions:

  • Prepares and monitors department annual budget.
  • Manages department procurement; authorizes expenditures in accordance with budget; and assists in monitoring and controlling budget activities.
  • Prepares and administers complex contracts and memorandums of understandings.
  • Negotiates and oversees contracts, writes grant applications and performs grant management.
  • Serves as the Department and/or City’s website content creator and reviewer and provides guidance and direction to the City’s Technology Committee.
  • Helps plan and facilitate community outreach and civic engagement events.

 To be eligible for this position, you must have knowledge of:

  • Principles and practices of local government and public administration.
  • Methods of research, program analysis, and report preparation.
  • State legislative procedures.
  • Communication strategies.
  • Public relations and relationship building.
  • Computer skills including graphics software.
  • Municipal budget development and administration.
  • Grant writing and management.
  • Coordination of clerical assignments
  • Modern office practices and procedures.

 To be eligible for this position, you must have ability to:

  • Communicate in a highly professional and effective manner both orally and in writing.
  • Engage and interact with the public and media.
  • Effectively communicate information and direction.
  • Identify new ideas and initiate work and projects for City Manager’s Office.
  • Prioritize work swiftly in a fast-paced office and meet multiple, frequently changing deadlines.
  • Work cooperatively with management, staff, and the public.
  • Evaluate program policy and practice.
  • Plan, coordinate, evaluate, and recommend next steps for the work of staff.
  • Compile organize and analyze complex statistical data.
  • Prepare clear and concise analytical and financial reports.
  • Work independently and collaboratively to resolve issues and reach consensus.
  • Interpret, apply and communicate policies, procedures and regulations.
  • Make oral presentations.


Any combination of education and experience that demonstrates possession of the requisite knowledge, skills, and abilities.  A typical way to obtain these would be:

  • Equivalent to graduation from an accredited four-year college or university with major coursework in public administration, business administration or a related field.
  • A master’s degree in public administration, public policy, or business administration is highly desirable.
  • Three to four years of progressively responsible analytical experience.

 Senior Management Analyst I (in addition to the education and/or experience listed above):

  • Three to four years of progressively responsible analytical experience.

Senior Management Analyst II (in addition to the education and/or experience listed above):

  • Five years or more of experience performing increasingly complex, professional, analytical work with a high degree of autonomy.


  • Possession of a valid driver’s license


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to use hands to finger coordination, handle, or feel and reach with hands and arms.  The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly exposed to video display and regularly works in inside environmental conditions.  The employee frequently works in evenings or weekends.  The employee occasionally works with use of personal vehicle.  The noise level in the work environment is usually moderate.


City of San Rafael application is required.  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application.  The examination process may include the following application appraisal and oral board interview examination.  The passing point for the oral board examination final score will be 70%.  Note:  Prior to appointment, candidate must pass a pre-employment physical, background check/fingerprinting, and driving record.  To file an application, go to:  Select “Member Agencies”.  Select “San Rafael”.  Follow this link to submit your application:  

 For more information about the City of San Rafael, please visit

 Reasonable Accommodation:  The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants.  If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.  Such accommodations must be requested by the applicant.