Job Description
Social Services Division Director
Job ID: 107600
Location: Oregon City, Oregon
Full/Part Time: Full Time
Regular/Temporary:Regular
CLACKAMAS COUNTY CORE VALUES
Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:
• Service
• Professionalism
• Integrity
• Respect
• Individual accountability
• Trust
By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.
https://www.clackamas.us/countyadmin/spirit
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.
CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, October 7, 2024.
PAY AND BENEFITS
Annual Pay Range: $124,910.81 - $168,628.91
Hourly Pay Range: $60.053276 - $81.071589
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.
Employee benefits become effective the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous paid time off package, including:
• 16 hours of vacation accrual per month
• Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with http://dochub.clackamas.us/documents/drupal/a51ff5d3-d243-49ba-aa11-15324f4c0bf8! This means you have access to vacation time at time of hire.
• 8 hours of sick accrual per month
• 10 paid holidays and 1 personal day per year
Other Benefits:
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
• Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
• OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)
This is a Full Time Non-Represented Group 2 County position.
https://dochub.clackamas.us/documents/drupal/89bed039-1cd2-4362-87d1-58972a37473b
http://www.clackamas.us/des/benefits.html
JOB DETAILS AND QUALIFICATIONS
Clackamas County's Department of Health, Housing, and Human Services (H3S) is looking for a dedicated and experienced leader with a strong track record of collaboration, communication, and organizational management to be our next Social Services Division Director.
The Social Services Division (SSD) has an annual budget of more than $60 million and over 200 employees and volunteers. It helps Clackamas County's most vulnerable residents including older adults, people with disabilities, veterans, and low-income households. By joining our team, the selected candidate will plan, coordinate, maintain and advocate for a comprehensive system of social service programs with the participation of county and H3S leadership, citizen boards, and SSD management staff. This is an exciting opportunity for a seasoned professional to lead the county's efforts in providing culturally responsive social services and helping people in need to become more independent and thrive.
The SSD Director is responsible for directing all programs administered by the Social Services Division, leading the Social Services Management Team, and participating as a member of the H3S Executive Management Team. The SSD Director will also provide strategic direction and advocacy in response to unmet service needs in Clackamas County.
This position reports to an H3S Deputy Director. It provides general direction to the Social Services personnel through Human Services Managers.
THE IDEAL CANDIDATE
To lead the agency, the Social Services Division Director must understand the risks, cost factors, and opportunities for the division. The ideal candidate will also provide strong leadership in the development and implementation of standards, strategies, plans and objectives, along with the recruitment and support of division personnel. Candidates should have experience in employee and labor relations and understand working within a union environment. Successful candidates must be able to work on high-profile issues and problems while maintaining political and institutional savvy, pragmatism, discretion, and effective relations with others.
The ideal candidate should be a creative and strategic thinker with strong business acumen. The SSD Director will need to develop ideas and implement them through teamwork, collaboration, and an effective communication style with people with varied backgrounds and experiences, including members of the general community, vulnerable populations, elected officials, jurisdictional partners, community-based organization, and staff. We seek someone who has solid operations experience, excellent customer service, management and supervisory experience, good judgment, and problem-solving skills for administrative challenges in a complex organization.
The ideal candidate will have excellent communication and interpersonal skills, a flexible work style to achieve results, exhibit organizational acumen, and strong attention to detail. In addition, we are seeking a candidate who will employ a hands-on, proactive, and collaborative approach that builds trust and develops positive relationships both internally and externally and strikes the right balance between inclusive decision making and decisive leadership.
Equity, diversity, and inclusion are at the core of everything we do. Clackamas County is committed to building a workforce that reflects the community we serve. We encourage applicants of diverse backgrounds and experiences to apply in that spirit.
Required Minimum Qualifications/ Transferrable Skills:*
• A minimum of eight (8) years of experience in a related field that would provide the required knowledge and skills to perform the duties of the role
• A minimum of three (3) years of the experience must have been in a leadership or program management role with supervisory responsibilities
• Experience planning and leading social services programs and operations
• Experience leading equity and inclusion efforts
• Experience in working with elected officials and boards
• Experience working in a unionized environment, including an understanding of labor relations and personnel issues
• Experience managing and building consensus among major stakeholders, both internal and external to the organization
• Thorough working knowledge and experience of federal, state, and local statutes and regulations governing the provision of social services, federal, and Oregon rules and regulations
• Thorough knowledge of development and administration of program budgets and managing multiple restricted funding sources, including grants
• Strong verbal and written communication skills in a leadership role, including the ability to convey complex information to various audiences
Preferred Special Qualifications/ Transferrable Skills:*
• Thorough knowledge of process improvement and organizational change management concepts
• Experience developing, implementing, and refining strategic plans, performance measures, analyzing performance data and program/performance improvement
Pre-Employment Requirements:
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673.
*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
TYPICAL TASKS
Duties may include but are not limited to the following:
• Directs all operations and programs administered by the Social Services Division (SSD), which includes Community Action Agency programs, Area Agency on Aging programs, Veteran Services, Transit Services, and Intellectual and Developmental Disability Services; Directs SSD administrative operations including accounting/finance functions and contracts; Directs SSD Management Team; Oversees preparation of requested County Board and Department materials, reports, and supporting documents; Participates as a member of the H3S Executive Management Team.
• Develops, recommends, and implements new and revised policies related to SSD; Establishes goals and objectives and supervises the preparation and implementation of annual operational plans; ensures compliance with federal, state, and county statutes, rules, and regulations in all areas related to the provision of SSD programs and services.
• Oversees the development of Social Services Division annual and supplemental budgets; Presents budget proposals and updates to H3S Department Director; County Administrator, funding agencies, and County Budget Committee when requested; Oversees the monitoring of revenues and expenditures for SSD programs; Directs and oversees research for alternative funding sources, including grant preparation.
• Hires and directs management staff to provide equitable and quality service to citizens and County staff; Prepares performance evaluations; Recommends and administers progressive discipline; Conducts and/or facilitates staff training and development programs; Promotes cooperative team efforts among staff and with other County department; Participates in hiring and selection for SSD as needed.
• Provides strategic direction to respond to unmet services' needs; Responds to County Board, citizen, client, and caregiver concerns regarding program operations; Provides administrative direction to SSD staff members in program planning and development, and in sensitive issues which could subject the County or SSD to significant liability.
• Ensures grant deliverables and accreditation requirements are met, reviews written reports and ensure timely reporting; Analyzes statistics to identify productivity standards and costs; Manages quality assurance for SSD program requirements; Develops and oversees performance management and quality improvement processes.
• Participates in state and local organizations, associations and task forces to promote and coordinate SSD programs; Serves as liaison and technical advisor to other County Board, County departments and divisions, government agencies and the community; Advocates for social service policy; Provides leadership facilitation, consensus building and collaboration with stakeholders, community departments and citizen groups, including Board of County Commissioner appointed advisory committees; Coordinates activities with national, regional and state organizations, commissions, task forces and groups related to social services; Represents the Division in drafting, introducing, advocating and testifying on related legislation.
REQUIRED KNOWLEDGE AND SKILLS
Comprehensive knowledge of: Principles, practices, methods and techniques of public administration, personnel management and budget/grant/contract administration; state and local government operating methods and procedures; techniques of negotiation and public relations; and housing needs of low and moderate income people.
Skill to: Communicate effectively, both orally and in writing; prepare and deliver oral presentations to public and private groups; develop and implement operational and administrative policies; prepare and justify budget requests and grant proposals; interpret and apply pertinent Federal, State and local statutes, rules and regulations; organize, direct, train, and evaluate management, professional, technical and administrative staff; direct staff in continuous efforts to improve quality productivity and effectiveness; incorporate team participation in decision making; respond to changes desired by citizens and staff; establish and maintain accounting and budgetary control procedures; establish and maintain cooperative working relationships with outside agencies, elected officials, employees and the public.
WORK SCHEDULE
This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off).
Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the https://dochub.clackamas.us/documents/drupal/9065b5fb-2237-47ce-9534-e7c8c40fc2bc and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
http://www.clackamas.us/
http://www.clackamas.us/onboarding/
https://www.mthoodterritory.com/
ABOUT THE DEPARTMENT
The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County.
Social Services is a Division of the http://www.clackamas.us/h3s/
http://www.clackamas.us/socialservices/.
Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.
Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement: Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
• EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
• EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.
• ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.
APPLICATION PROCESS
Clackamas County only accepts online applications. Please include both a resume and cover letter, detailing your experience.
Help With Your Application:
Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.
Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement: Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
• EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
• EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.
• ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.
APPLICATION PROCESS
Clackamas County only accepts online applications. Please include both a resume and cover letter, detailing your experience.
Help With Your Application:
Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.
Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement: Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
• EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
• EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.
• ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.
APPLICATION PROCESS
Clackamas County only accepts online applications. Please include both a resume and cover letter, detailing your experience.
Help With Your Application:
Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.
Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement: Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
• EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
• EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.
• ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.
APPLICATION PROCESS
Clackamas County only accepts online applications. Please include both a resume and cover letter, detailing your experience.
Help With Your Application:
https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f
https://www.clackamas.us/jobs#helpwiththeapplication
If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
https://www.clackamas.us/des/jobs.html
https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb
VISA SPONSORSHIP
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS?
Kelly Schaefer, Recruiter
mailto:KSchaefer@clackamas.us?subject=RECRUITMENT%20QUESTIONS
To apply, visit https://apptrkr.com/5625920
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