Administrative Assistant I - Solid Waste

• Prepares correspondence, lists and other documents on computer;
• Provides technical information to the public, employees and supervisors upon request; 
• Answers telephone calls and/or radio communications, receives and greets visitors and provides information to callers and visitors or refers callers and visitors to other appropriate personnel;
• Reviews public applications to ensure appropriate data is provided;
• Gathers, assembles, updates, distributes and/or files a variety of information, forms, records and data as requested;
• Distributes incoming mail to appropriate personnel;
• Processes and orders office supplies, including maintaining an efficient inventory of necessary supplies and materials; 
• Receives cash for designated items, makes appropriate change and reconciles cash drawers;
• Processes applications, licenses or other documents related to departmental operations as required;
• Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions;
• Keeps immediate supervisor and designated others accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;
• Attends meetings, conferences, workshops, and training sessions and reviews publications and audio-visual materials to become and remain current on principles, practices, and new developments in assigned work areas;
• Responds to citizens' questions and comments in a courteous and timely manner;
• Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities;
• Performs other duties consistent with the role and function of the classification.

Minimum Required Qualifications

• High school diploma or GED; and
• Some (1 year) clerical experience; or 
• Any combination of experience and training which provides the equivalent scope of knowledge, skills, and abilities necessary to perform the work.

Required Knowledge, Skills, and Abilities

• Some knowledge of or ability to quickly learn the function of services within the public sector, preferably within a municipal government;
• Some knowledge of or ability to quickly learn current practices and procedures involved in City service delivery;
• Some knowledge of or ability to quickly learn the overall functions, duties and responsibilities of assigned Departments/divisions;
• Some knowledge of modern office procedures, practices and equipment;
• Some knowledge of modern office filing systems and procedures;
• Some knowledge of good phone etiquette and practices;
• Ability to deal with a wide range of persons, including situations in which individuals may be upset over some issue involved with City activities and policies;
• Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language;
• Ability to understand and follow oral and/or written policies, procedures, and instructions;
• Ability to prepare and present accurate and reliable reports containing findings and recommendations;
• Ability to operate a personal computer using standard or customized software applications appropriate to assigned tasks;
• Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines; 
• Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology;
• Ingenuity and inventiveness and the use of the appropriate levels of discretion in the performance of assigned tasks;
• Consistently performs assignments in accordance with the City's Core Values of Integrity, Leadership, Service and Teamwork.

Required Special Qualifications

• May be required to possess a valid Driver's License and obtain a Montana Driver's License within 60 days of employment;
• Offers for employment are conditional upon a satisfactory response to post conditional offer process.