Police Program Specialist - Investigations Section

Due to the nature of the duties and the need to be on-site, remote work is not available. The regular work hours for this position are from 8 am to 5 pm, Monday through Friday. Occasional evening and weekend hours may be required.  

The Hillsboro Police Department is seeking a Police Program Specialist for our Investigations Section!  This unique opportunity will allow you to make a positive impact on the community by supporting the Investigations Section's daily operations through numerous, mission-critical administrative functions.  

This position is part of a fast-paced environment working with investigators focused on achieving just outcomes for crime victims. In this role, you will build and maintain case files, enter and transcribe data, and communicate with partner agencies to improve workflow processes.  You will also maintain systems and resources relied upon by investigators such as interview rooms, databases and phone applications.  

The principal function of an employee in this class is to provide technical, administrative, and research functions for programs requiring specialized training and knowledge along with the ability to plan, coordinate and assist with the implementation of such programs. The work is performed under the supervision and direction of an assigned supervisor, but considerable leeway is granted for the exercise of independent judgment and initiative. Supervision may be exercised over volunteer staff as assigned. The principal duties of this class are performed in a police department environment.  This is a non-exempt position and is subject to the terms and conditions of a collective bargaining agreement.

The Police Program Specialist - Investigations Section position falls under the general Police Program Specialist job classification. For full classification details, click here: Police Programs Specialist
 

Examples of Essential Work

This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the department.
• Oversees the daily operations of a specialized program within the department including Inventory, Training, Investigations, Safety adherence, Community Engagement, Domestic Violence Advocacy, Mediation, or Volunteer Programs.  May also provide support to department divisions and command staff as needed.
• Researches, analyzes, interprets, and prepares reports in assigned area for use across the department.
• May serve as department representative to other municipalities, police agencies, social service agencies and community groups.
• Coordinates programs and may serve as program or project liaison with internal and external stakeholders in support of programs.  Receives and responds to internal and external customer inquiries and information requests.  Researches, analyzes, troubleshoots, and provides information and support related to functional area of assignment.  Coordinates, monitors, and responds to complex information and record requests; researches related data and information; explains and interprets information related to processes and procedures.  Researches and analyzes issues related to assigned programs or projects.  Provides feedback, as required.
• Coordinates and facilitates meetings, including coordinating and facilitating monthly Department meetings, taking minutes, and preparing agendas; facilitates Department ceremonies; may coordinate and facilitate Department strategic planning sessions, and separate sessions conducted with community members and Department employees; coordinates special events as needed.
• Establishes and maintains effective working relationships with assigned supervisors, other City employees, law enforcement personnel, and the general public.
• Keeps immediate supervisor and designated others accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.
• Manages records and information in any format, in accordance with applicable statutes, regulations, and City policy, guidance, and records retention schedule.
• Coordinates and implements special projects.  Serves as liaison to assigned advisory board(s) or committees.
• Performs other duties of a similar nature and level as assigned.

Acceptable Experience and Training

Associates' degree in Business, Office Administration, or closely related field and 3 years experience working in office administration and customer service; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Previous experience working in a public safety or military environment is a plus as this position will include exposure to explicit material.

LICENSING/CERTIFICATIONS:
• Valid Driver's License and safe driving record;
• Basic Mediation course, based on area of assignment;
• Must be able to pass an extensive background investigation;
• Must be able to become Law Enforcement Data System (LEDS) certified and Criminal Justice Services Information (CJIS) certified. 

KNOWLEDGE OF:
• Applicable local, state and federal laws, rules, and regulations;
• Contract and grant administration;
• Research techniques, methods, and procedures;
• Budgeting and Records Management principles;
• Mediation and Conflict Resolution practices;
• Principles and practices of victim advocacy, crisis intervention, and case management;
• Previous experience with digital records management in a public safety, judicial, or military work environment.  
• Positive and effective customer service principles;
• Modern office equipment.

SKILL IN:
• Interpreting and applying applicable laws, codes, regulations and standards;
• Communicating effectively through verbal and written means, including technical writing;
• Preparing and presenting accurate and reliable reports containing findings and recommendations;
•  Strong computer skills to include all Windows based applications and Records Management Systems (RMS).
• Performing a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
• Working independently, prioritizing multiple tasks to meet deadlines while maintaining accuracy and attention to detail;
• Using applicable tools and equipment;
• Providing positive and effective customer service;
• Analyzing situations, identifying alternative solutions, projecting consequences of actions, and implementing recommendations;
• Promoting a culture of teamwork and communication by working in collaboration and treating coworkers with respect and dignity and maintaining an open mind to diverse voices and ideas. 

Additional Information

Our vision is to be the most trusted police department in the Pacific Northwest by fulfilling our mission of delivering exceptional police service to the Hillsboro community through our shared values of Dignity, Respect, Service, and Just Outcomes. 

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