Project Coordinator-Project Management- Strategic Performance Management Analyst

$67,000 - $73,000 yearly
  • Pinellas County Government
  • Clearwater, FL, USA
  • Jan 05, 2021
Full time Consultant Customer Service Government Professional Services

Job Description

EOE/AA/ADA/DFW/VP

Certain servicemembers and veterans, and the spouses and family members of the servicemembers and veterans, receive preference and priority in employment by the state and are encouraged to apply for the positions being filled.

We are looking for a highly motivated individual who is passionate about public service, collaboration, and data-driven continuous improvement to join Pinellas County’s Strategic Performance Management (SPM) team. The SPM team supports and enables a culture of transparency, continuous improvement, and data-driven decision making in support of County organizational leadership, the Strategic Plan, and all departments under the Board of County Commissioners (BCC) and other agencies funded by the BCC.

Strategic Performance Management Analysts consult on strategic planning, support performance management, and facilitate process improvement initiatives directly through project management and indirectly through training, coaching, and technical assistance, and play a key role in influencing change and making a positive impact for our community. Responsibilities include working with multi-functional teams and leadership to lead, facilitate, and contribute on process improvement, performance management, and strategic planning initiatives. Duties involve providing a hands-on approach to problems, planning, and people associated with all aspects of Strategic Performance Management, actively leading teams in problem solving efforts, and identifying and removing barriers that prevent attainment of project goals. Work is performed with considerable self-direction and collaboration under the direction of the Strategic Performance Manager within the Office of Management & Budget.

*While the salary range for this classification is listed to the left, the expected hiring range for this position ranges from the $67,017.60 to the mid-$70,000 range

Position Specific Qualifications

Experience - direct experience leading and facilitating process improvement and performance management initiatives that includes 1 year of supervision or supervisory training.

Education – degree in information technology, business, finance, public administration, engineering, project management, or a related field.

  • At least 8 years of experience as described above; or
  • Associate degree and at least 6 years of experience as described above; or
  • Bachelor’s degree and at least 4 years of experience as described above; or
  • Master’s degree and at least 2 years of experience as described above; or
  • PhD degree and some experience as described above.

Additional Requirements

  • Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.

Highly Desirable

  • Project Management and/or Lean/Six Sigma certification

Illustrative Tasks

  • Leads, facilitates, and/or contributes to team projects, depending on the identified needs and requirements of the team (i.e., Strategic Performance Management, Process Improvement).
  • Drives continuous improvement in organizational processes and services, using quality improvement processes and assessment tools to better identify and serve customer needs.
  • Provides assistance and is a resource to executive leadership, departments and divisions in identifying, planning, and implementing performance improvements.
  • Utilizes defined tracking systems for monitoring the progress of projects, activities and actions plans.
  • Provides management with project status and action plan reviews, feedback and appropriate reports.
  • Identifies and works to remove barriers that slow or prevent the successful attainment of process yield, cycle time, defect reduction and cost goals.
  • Serves in a consultative capacity with staff members of departments under the BCC for the development of their performance improvement requirements.
  • Drives implementation of the BCC Strategic Plan, including performance measures and creating appropriate manuals and documents for these purposes.
  • Performs related work as assigned or required.

Knowledge, Skills, and Abilities

  • Knowledge, understanding, and application of performance improvement processes, systems, and techniques such as Lean and Six Sigma
  • Knowledge of computer software applications such as Microsoft Office applications and specialty software (i.e. business intelligence applications) as it applies to performance measurement and management and other special county programs requiring updating and progress tracking
  • Knowledge, understanding, and application of principles and practices of Performance Measurement/Management
  • Knowledge, understanding, and application of strategic planning methods, management, and practices
  • Knowledge of project management principles and strategies
  • Skill demonstrating leadership on assigned special projects and other complex assignments.
  • Skill translating vision into strategies with clear objectives and practical action plans providing clear guidelines for meeting goals.
  • Skill exercising considerable initiative, fostering collaboration and teamwork, and demonstrating creativity and innovation leading to improved work processes.
  • Ability to communicate ideas, findings, and recommendations in a clear, concise manner both verbally and in writing
  • Ability to relate to and address others in a public forum in a clear and concise manner
  • Ability to research and assimilate data from various detailed record sources for the development of analyses and reports
  • Ability to establish and maintain effective working relationships with officials and employees in county departments
  • Ability to lead others in team efforts towards common objectives
  • Ability to analyze trends from detailed records and factual materials

 

#LI-JC1

Below is a preview of the supplemental questions you will have to answer during the application process.

The hiring range for this position is $67,017.60 to the mid-$70,000 range. What is your minimum salary requirement?

Of the following, which statement matches your education and work experience?

Experience - direct experience leading and facilitating process improvement and performance management initiatives that includes 1 year of supervision or supervisory training

Education – degree in information technology, business, finance, public administration, engineering, project management, or a related field.

1 = I possess at least 8 years of experience as described above.

2 = I possess an Associate degree and at least 6 years of experience as described above.

3 = I possess a Bachelor’s degree and at least 4 years of experience as described above.

4 = I possess a Master’s degree and at least 2 years of experience as described above.

5 = I possess a PhD degree and some experience as described above.

6 = None of the above.

This position is required to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations. Are you willing and able to fulfill this requirement?
No
Yes

With what quality improvement tools have you worked?  If you do not have any experience, type N/A.

Describe the qualitative data gathering and analysis you have performed.  If you do not have any experience, type N/A.

Describe the quantitative data gathering and analysis you have performed.  If you do not have any experience, type N/A.

Describe the facilitation methods that you have used and identify the one(s) that you find to be most effective.  If you do not have any experience, type N/A.

What skills, characteristics, knowledge and/or experience do you possess that would be an asset to this position?