Job Description
Provides administrative support and assistance to the Human Resources Manager in the following areas: employee relations, recruitment, classification, compensation, payroll, equal employment opportunity and affirmative action programs, employment and labor law compliance, policy administration, city-wide organizational development, employee benefit administration, recognition programs, new employee orientation & exit interviews, and performance management.
Identifies, studies and recommends solutions to human resources organizational, policy, and/or program problems; develops, recommends, and implements new policies and procedures regarding all areas of human resources management. Responsibilities include research, policy analysis, financial analysis, budgeting, report writing, and communications.
Conducts compensation, classification, and market surveys; analyzes data to determine the City's market position; prepares and presents written report with findings and recommendations; analyzes workforce data for internal equity and external market competitiveness; conducts job classification audits to establish equitable and appropriate titles, salary ranges, and pay rates; facilitates and implements changes to classification plan; prepares or revises job specifications. Prepares annual city-wide personnel budget.
Evaluates external and internal employment processes; develops recruitment strategies; researches selections tools; works with department hiring authority; reviews interview questions; participates in interview and selection committees; ensures personnel policies, procedures, and laws are adhered to; responds to questions regarding hiring decisions.
Analyzes and monitors benefit programs for compliance with contracts and plan document provisions; analyzes financial data and other aspects of benefit plans and proposals to monitor operational efficiency and recommend alternatives; manages benefit program implementation; acts as liaison between City staff and benefit vendors.
Interprets, explains, and counsels City staff on a variety of personnel management topics: classification, compensation, benefits, recruitment, employee relations, training, and organizational development.
Investigates work-related employee complaints, concerns, & grievances; gathers information and documentation; prepares formal report on findings, determinations, and recommendations.
Processes employee Workers Compensation claims and Determines FMLA eligibility for placement on FMLA leave; monitors coverage for both. Administers the Short Term Disability program.
Monitors on-call phone for after hour's emergencies requiring drug and alcohol testing.
Responsible for special projects as assigned; conducts surveys, impact studies, utilization reviews, and trend analyses; drafts new/revised ordinances and resolutions; provide staff training/development and briefings needed to implement programs; attends Employee Council meetings as Human Resources representative; researches and develops implementation strategies to achieve appropriate compliance of state and federal laws and regulations.
Knowledge, Skills, and Other Characteristics:
- Knowledge of organizational analysis and development.
- Knowledge of principles and practices of program analysis and evaluation.
- Knowledge of local, state, and federal employment laws, statutes, regulations, and guidelines.
- Knowledge of general human resources classification procedures, objectives and techniques, compensation theories and practices.
- Knowledge of municipal operations, services, and practices.
- Knowledge of public sector personnel administration principles and practices, especially the areas of compensation, classification, training, employee relations, recruitment and selection.
- Knowledge of employee and retiree benefit programs including insurance, deferred compensation, and state sponsored retirement systems.
- Skill in analyzing and recommending improvement in operations, services, procedures, policies, and methods.
- Skill in performing administrative work requiring the use of independent judgment and personal initiative.
- Skill in researching, analyzing, interpreting, summarizing and communicating administrative and technical information and data in comprehensive written and oral reports.
- Skill in planning, organizing and coordinating activities, resources, and materials associated with a comprehensive city-wide training program.
- Skill in establishing and maintaining effective working relationships with City staff, outside agencies, and the public.
- Skill in operating office equipment, including complex computer software and hardware related to assigned programs.
Management Analyst I: Bachelor's degree in human resources, business management or related field and three (3) years recent experience as an HR Generalist or equivalent required. Arizona driver's license.
Public sector human resource experience is preferred.
Certification as a Certified Professional (IPMA-CP) from the International Public Management Association for Human Resources is highly desirable.
Certification as a Professional (PHR) or Senior Professional (SPHR) in Human Resources from the Human Resource Certification Institute (HRCI) or SHRM-CP or SHRM-SCP from the Society for Human Resource Management (SHRM) is highly desirable.
Management Analyst II: Master's degree in human resources, business management or related field and three (3) years advanced-level professional human resources experience; public sector preferred.
