Case Manager (Developmental Disabilities Program) (multiple vacancies)

$24.80 - $31.25 hourly
  • Clackamas County
  • Oregon City, OR, USA
  • May 04, 2021
Full time Public Health

Job Description

This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, May 24, 2021.


Hourly Pay Range:  $24.802950 - $31.253151

Starting salaries will be within the posted pay range, based on job-related factors, such as relevant experience. This may include military service, paid work, and unpaid work (internships, volunteering, etc.). 

In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions.

This is a full time County position, working 37.5 hours/week, represented by the Employees' Association.

Employees' Association (EA) Full Time Benefits

Learn More About Benefits



Clackamas County's Social Services Division is looking for Case Managers to join the Developmental Disabilities Services Program.

Case Managers working in this program manage community-based services by providing case management, crisis intervention, residential and family support assistance to Clackamas County adults and children with intellectual and developmental disabilities. Case managers in this position are responsible for authorizing and monitoring Medicaid payment for services.

Competitive candidates will have experience working in the field of intellectual and developmental disabilities. Candidates must have the ability to maintain multiple electronic systems used to authorize Medicaid payment with a high level of accuracy.

There are mutliple positions available.

Required Minimum Qualifications/ Transferrable Skills:*

  • A minimum of three (3) years relevant experience. Any combination of relevant experience, education and/or training that would likely provide the required knowledge and skills, may substitute for the required years of experience
  • Must meet the minimum standards for a Service Coordinator/Case Manager under Community Developmental Disability Programs as defined in the Oregon Administrative Rule (OAR) 411-320-0030 and 411-415-0040
  1. a) A bachelor's degree in behavioral science, social science, or a closely related field; OR
  2. b) A bachelor's degree in any field and one year of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR
  3. c) An associate's degree in a behavioral science, social science, or a closely related field and two years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR
  4. d) Three (3) years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing.
  • At least 1 year of current (within past 4 years) experience with Intellectual and Developmental Disabilities services
  • At least 1 year of experience providing case management services such as developing individual service plans, safety plans, skill training plans and conducting client assessments
  • At least 1 year of experience conducting comprehensive assessments of client needs as a regular part of a job, independently and usually without review by supervisor, manager or senior employee.
  • At least 1 year of experience monitoring client progress and ensuring service plans are carried out. (This may involve visiting clients in homes, hospitals and/or residential care facilities)
  • Experience in collaborating with community agencies, organizations or law enforcement
  • Thorough knowledge of federal and state regulations that define the requirements and responsibilities for case management and corresponding services in order to assist the developmentally disabled populations
  • Must pass a pre-employment drug test
  • Must successfully pass a criminal history check which may include national or state fingerprint records check and reports of substantiated abuse
  • Possession of a valid driver's license or an acceptable alternative method of transportation.  Must possess and maintain an acceptable driving record throughout the course of employment.  Specific information on the County's driving policy can be found at Driving and Vehicle Policy (EPP 52).

*For Veterans qualified for Veteran’s Preference:  If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.


  1. Provide case management services with a focus on equity, diversity, and inclusion, aligning with Clackamas County core values.
  2. Conduct State of Oregon approved Needs Assessments (ONA) for individual accessing Waiver and K-Plan services, per Oregon Office of Developmental Disabilities Services (ODDS) Policy and OAR, including in-person assessment interviews with individuals in service and relevant respondents, and file reviews.  Enter assessment information into ODDS approved database system.
  3. Screen individual cases to assess needs, determine eligibility, develop and monitor service plans, provide information and referral services.
  4. Prepare and maintain case records; utilize various case management systems; provide collegial casework consultations, maintain effective relationships with community partners and administrators; documentation in appropriate format of all contacts regarding consumers.
  5. Organize, attend and lead consumer Individualized Service Plan (ISP) meetings to include the review of consumer services.
  6. Respond to emergency situations as appropriate.  This may mean responding for outreach purposes in the event of a natural disaster, or crisis outside of typical work hours.
  7. Advocate for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools, child welfare, and others.
  8. Maintain knowledge of laws, regulations, programs, eligibility criteria, payment methodology, reporting requirements and resources affecting people with developmental disabilities, review, update, initiate and terminate Title XIX Waivers.
  9. Authorize and monitor Medicaid payment for goods and services using prescribed rules and expenditure guidelines.


WORKING KNOWLEDGE OF: Methods and techniques of case management; equity, diversity & inclusion, trauma informed practices, health care, community resources and agencies; principles and techniques of interviewing; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques of child and adolescent development and behavior, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs; when and how to offer protective services to customers.

KNOWLEDGE OF: Oregon Administrative Rules governing developmental disabilities services; serious emotional and behavioral disorders in all populations, and common medical, functional and behavioral effects; medical criteria for levels of care and medical terminology; informed consent, confidentiality and HIPAA.

SKILL TO: Provide equitable, trauma-informed, person-centered service,; gather information through research and interviews with applicants, customers, families, care providers and others; develop and implement appropriate service plans for customers with diverse needs and diverse settings based on assessment and customer requests; identify community/customer needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; recommend expenditure of public funds in compliance with guidelines; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain cooperative working relationships with customers, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment; recognize abuse and neglect and how to report.


This position is included in the County’s alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off).

Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.


Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 400,000 citizens.

Explore Clackamas County

Clackamas County Core Values

Working for Clackamas County

Recreation, Arts & Heritage

Equity, Diversity and Inclusion


The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County.

Social Services is a Division of the Health, Housing, and Human Services (H3S) Department. 

Learn more about Clackamas County Social Services


Clackamas County only accepts online applications.

Special Notes: 

  • The content of your application, including employment history, must validate your answers to all the questions (both multiple choice and supplemental) or your application may be inactivated.
  • This application includes Supplemental Questions.  All questions must be answered with accuracy and cover all information asked.  Please do not cut and paste your resume as a response to these questions.  If the Open Ended questions are not answered, your application may be inactivated and you will not receive further consideration for the position.

Help With Your Application:

Application Process

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us.  Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).


Request Veterans' Preference

Learn more about the County's Veterans' Preference


Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.


Clackamas County is an Equal Opportunity Employer.  We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace.  All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date.  You may request an accommodation during the online application process.


Applicants must pass a criminal records and abuse check according to ORS 409.027 in order to be considered. This requirement is an important step to ensure safety and quality care for the most vulnerable Oregonians, which are children, seniors and people with disabilities.