PROGRAM MANAGER-CHILDRENS' SERVICES ACT

$73,883 - $129,295 yearly
  • County of Loudoun
  • Loudoun County Government Center, Harrison Street Southeast, Leesburg, VA, USA
  • May 28, 2021
Full time Administration/Management Other (Please Specify)

Job Description

Loudoun County is one of the fastest growing counties in the country, known for its excellent quality of life and strong economy, while embracing its historic presence. Located 35 miles west of Washington DC, Loudoun County offers a diverse blend of cultural, recreational and educational opportunities. Loudoun County employees enjoy the stability of strong healthcare, leave benefits, retirement and a myriad of other benefits within an innovative and energetic culture. The Loudoun County Department of Family Services is seeking an energetic, proven, and self motivated manager and collaborator whose passion is to make a difference in the lives of at-risk youth and their families, in the role of Program Manager, Children's Services Act (CSA). The successful candidate will be a part of a diverse department and will support our mission "to help people achieve safe and productive lives."

This critical management position provides leadership to a network of youth-serving agencies (e.g., public and private schools, courts, social, medical, and behavioral health) to ensure the service needs for vulnerable families are met and oversees the $9M system of care process authorized by the Virginia Children's Services Act (CSA).

This system of care offers high-quality, child-centered, family-focused, cost-effective, evidence[1]based, and community-based services to create improved outcomes for eligible children and their families. The Program Manager supervises staff that evaluates and monitors service effectiveness and quality; supports the Community Policy and Management Team (CPMT) in the development, implementation and revision of policies and procedures that govern the local operation of the CSA program; works closely with the departments finance and quality assurance leadership. This work is multifaceted, as outlined in its core responsibilities: • Managing administrative accountability for compliance with state and local policies for the CSA Act. • Validating compliance of records of all authorized CSA purchases and expenditures. • Providing program administration and oversight by developing and monitoring a model utilization management plan and utilization review process that includes evaluation of service quality and effectiveness in outcomes and cost and facilitates public/private service delivery coordination. • Assisting the Multidisciplinary Team (MDT) in the development, implementation and revision of policies and procedures regarding review of referrals, family participation in the MDT process, development of the Individual and Family Service Plan, MDT recommendation to CPMT regarding services and funds, and designation of case manager • Hiring, training and supervising staff that conducts utilization review of services. • Training and providing technical assistance to CPMT and MDT members, other agency staff and parents on the roles of CPMT and MDT, CSA state and local requirements, Medicaid processes and Child and Adolescent Needs and Strengths certification. • Assisting the CMPT with the development, implementation and revision of policies and procedures regarding the fiscal operation of the CSA program.

Hiring Range: $73,883.01-$101,589.13

Salary Commensurate with Experience

Requires a Master's Degree from an accredited college or university in Human Services, Social Work, Counseling, or directly related clinical discipline, all of which required a practicum before graduation with three (3) years' of post-Master's Degree experience and experience specific to CSA. One (1) year of staff supervisory experience required.

  • Three (3) years of post Master's Degree experience providing professional human/social services clinician work, which included the application of diagnostic, treatment, and case management services. • One (1) year of providing services in child welfare (adoption, child protective services, family service foster care, juvenile justice, mental health, or special education). • General knowledge of the Human Services system with specialized knowledge and experience in at least one (1) program area related to the Children's Services Act. • Knowledge regarding a children's services system of care philosophy and values. • Knowledge of government structure, operation, and regulatory functions. • Experience in developing and managing a program budget. • Experience in establishing and maintaining effective working relationships with individuals in a diversity of roles, such as families, colleagues, agencies vendors, consultants and state and local government officials. • Leadership experience in a team environment. • Experience in collecting, organizing, and reporting data to develop meaningful measurable outcomes in providing feedback to the CPMT, MDT, and other interested local parties. Experience in researching, locating, and developing additional services to meet identified needs of at-risk youth in the community. • Ability to think critically and creatively to resolve problems in the service delivery system. • Ability to plan, organize, facilitate and/or deliver both routine and specialized training. • Excellent organizational and time management skills, including the ability to prioritize and perform multiple tasks. - • Excellent communications skills, both oral and written with the ability to reach a variety of audiences. • Proficiency in Microsoft Outlook, Word, Power Point and Excel software

Currently licensed or license-eligible (transferrable) in the Commonwealth of Virginia as an LCSW or LPC. • Experience interpreting and monitoring adherence to complex policies and regulations such as the Children's Services Act • Use of data to develop and document meaningful, measurable outcomes to provide feedback to management.