Relay factual and helpful information to and from customers and other members of the public via multi-line telephone, email, and proprietary software, such as GIS. Facilitate CBU activities by communicating clearly and efficiently with CBU staff, other City Departments, and external stakeholders. Support CBU decision-making via data collection and distribution. Protect CBU assets and personnel safety by monitoring via close circuit television all activity surrounding the CBU Service Center and communicating anomalies. Initiate City staff activities in response to severe weather or other emergencies. Promote efficient City traffic flow for emergency responders by communicating CBU-related street closings/openings. Develop all materials for CBU staff internal communications, such as contact and notification lists. Coordinate calls from work crews and dispatches assistance if necessary. Maintain petty cash for CBU Service Center vending machine reimbursements. Take all reasonable steps to maintain a safe work environment.
Working knowledge of department functions and standard office procedures, and ability to learn to operate various communication equipment, such as office phones and email systems. Working knowledge of Microsoft Office and/or Google Suite. Knowledge of English grammar, spelling, punctuation, and ability to perform arithmetic calculations. Ability to effectively communicate with the public and other departmental personnel in a courteous, effective, and tactful manner.
Hours: 40 hours per week; Shifts are 12am-8am, 8am-4pm, 4pm-12am
To view the full job posting, please visit our website bloomington.in.gov/jobs