Library Reference Services Supervisor

$5,262 - $7,051 monthly
  • City of Beaverton
  • 12375 Southwest 5th Street, Beaverton, OR, USA
  • Jul 16, 2021
Full time Libraries

Job Description

The Position

The Beaverton City Library has a brand-new position that will oversee reference services and programming for all ages across both the Main Library and the Murray Scholls Branch Library and supervise a team of staff based at the Main Library. As a member of the library’s leadership team, this Supervisor will also lead library-wide initiatives and committees.

This is an exempt, Management 2 classified position. This position works evening and weekend hours. The classification of this position is Library Supervisor.

The Team  
The Beaverton City Library’s newly created Public Services team brings together Access Services, Reference Services, and Programming staff under one umbrella.  This new team is charged with providing and iterating exceptional service to patrons from getting a library card, to finding a next great read, to connecting with new friends in a program. We strive to keep our community at the center of decisions and the work we do. In this role, your focus will be reference services and programming, but you’ll also work collaboratively with the Public Services Manager as well as the Access Services and Branch Supervisors to support the library’s vision of being the foundation for an engaged and thriving community. 

The Ideal Candidate is:

  • A creative problem-solver. You see opportunities.
  • A forward-thinker.  You try new ideas. 
  • Customer service oriented. You center the customer experience in decision-making.  
  • Dedicated to promoting diversity, equity, and inclusion in the library. 

Upcoming Projects:
Key projects for the first 6-12 months in this position include:

  • Leading the continued transition from virtual to in-person / hybrid library programming
  • Leading the roll-out of Beaverton City Library’s first Makerspace
  • Hiring for a new position (Technology Librarian) to round out the Reference team
  • Working with Public Services leadership to re-imagine library service points

Please note: Experience and skills will be reviewed via the main application submission only. Cover letters and resumes will not be accepted in place of the completed application.  


  • Masters’ degree in Library Science from an American Library Association approved program. 
  • Three years' of experience in a supervisory or lead role with library experience preferred.
  • Or an equivalent combination of education and experience enabling the incumbent to perform the essential functions of the position.
  • Ability to pass reference checks, a degree verification check and satisfy the requirements of a background check.


  • Supervisory experience in a public library
  • Bilingual in one of the City of Beaverton’s priority languages (Spanish, Arabic, Korean, Vietnamese, Chinese, Russian, or Japanese).
  • Experience building new teams and collaborating across work groups.
  • Customer service experience from other industries.

Beaverton is a diverse city, boasting a large population of qualified persons, including women, veterans, Black, Indigenous and people of color, persons with disabilities, generational groups, persons who speak many languages and are of diverse national origins.

It is widely stated—and supported by studies—that candidates, especially women, are less likely to apply for a job unless they believe they meet 100% of the hiring criteria. The city’s talent acquisition goals include hiring the candidate who is best able to meet the performance objectives of the role. We therefore encourage persons with non-traditional skill sets and experiences to apply, even if you believe you do not meet 100% of the qualifications and hiring criteria described.  

Salary Range: $5,261.74 - $7,051.26 monthly
Starting salary will be determined depending on relevant work experience as outlined in the Equal
Pay Act. New hires who meet minimum requirements will start at step one. Higher steps may be
offered to those who have additional years of directly related experience to the position.

The city pays the full retirement contribution to PERS; provides employees with an opportunity to
participate in a deferred compensation retirement plan; makes available a public service loan
forgiveness program and tuition reimbursement program; and offers excellent health, dental,
vision and life insurance coverage.

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For more information about the Job Application Process and to review the City of Beaverton's Statement of Nondiscrimination, please follow this link to the Selection Statement.  

Deadline to apply: 8/1/2021 11:59 PM Pacific