Assistant to the City Administrator

$27.55 - $32.92 hourly
  • The City of River Falls
  • River Falls City Hall, 222 North Lewis Street, River Falls, WI, USA
  • Sep 13, 2021
Full time Administration/Management

Job Description

The Assistant to the City Administrator directly supports the City Administrator with special project assistance that includes research, analysis, presentation, and recommendations. Attend city council meetings on a regular basis and other meetings as assigned.  The position will assist in streamlining strategic initiatives, overseeing program management, and communicating objectives between departments.  Provides the City Administrator and Council research on community needs and facilitates recommendations on policy issues through stakeholder groups.  Interact routinely with City Council, the public and other agencies and attend meetings as a city representative.
Work involves preparation or development and administration of: daily office operations, building and developing relationships with all employees for increased efficiency and effective responsiveness into existing operations, help to define new operational strategies, and oversees a variety of confidential, highly responsible office administration and communication duties in support of the City Administrator and City Council, and acts as a key liaison to other departments and commissions.

Essential Job Functions

  • Prepares analysis and recommendations for City Administrator and Council consideration on a wide variety of policy issues. 
  • Coordinate activities of designated City special projects and programs to ensure the objectives of the project or program are accomplished within prescribed time frame and funding parameters.
  • Answer questions from the public; responds to inquiries from employees, citizens and others, and refers, when necessary, to appropriate persons.
  • Develop and manage programs to measure and enhance city-wide resident and community member satisfaction with policies and services, including surveys and focus groups.
  • Provides and analyzes monthly reports including recent legislative activity, performance audits, and other operation management reports.
  • Provides staff support to City Council and selected committees on assignment. Assists the City Administrator through the preparation of letters, responding to City Council member inquiries, memorandums, research reports, legislative analysis, and handling of special projects.
  • Coordinates with City Administrator/staff on strategic goals, work plans, economic development and other major City plans/goals.
  • Review, design, and assist in executing on improvements to the organization structure, find knowledge and skills gaps and help address them.
  • Prepare citizen and customer responses on behalf of the City Administrator, Council and Mayor.
  • Serve as liaison with federal, state, county, educational, and local officials to exchange information and coordinate activities associated with this position.
  • Research trends within municipal management/operations nationwide and tracks pertinent State and Federal legislation.
  • Supports and promotes relationships between the City Administrator’s Office and the community.
  • Supports and promotes relationships between the Mayor’s Office and the community.
  • As directed, assists Communication Manager in preparation, creation and distribution of citywide newsletters and council information. 
  • Assists the City Administrator in keeping the City Council informed.
  • Prioritizes the City Administrator’s time and appointments.
  • Provides a wide variety of staff support to the City Administrator.
  • Performs work of a confidential nature.
  • Performs related work as required.

Knowledge, Skills and Abilities

  • Knowledge of modern office management methods and procedures. 
  • Excellent organizational, time management, and analytical/problem-solving skills, along with a high degree of flexibility.
  • Excellent communicator in written and verbal form.

Qualifications & Working Conditions


  • Master's Degree in Public Administration
  • One to 3 years of experience in local government or other similarly intensive field
  • Valid driver's license 

Work is performed primarily in a standard office environment that includes exposure to computer screens.  Primary functions require:

  • Sufficient physical ability and mobility to work in an office setting
  • Sit and answer phones/use computer equipment on a continuous basis
  • On a frequent basis must be able to stand, walk, sit, talk and reach with hands and arms
  • Occasionally lift, bend, stoop and retrieve files and boxes weighing up to 25-30 pounds
  • Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard
  • Work with employees and/or the public that may be angry or upset

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.