311 Customer Service Representative I

$20.65 - $29.79 hourly
  • City of Portland
  • Portland, OR, USA
  • Sep 01, 2021
Full time Community Engagement Other (Please Specify)

Job Description

The Office of Management & Finance seeks multiple 311 Customer Service Representative Is to join the 311 Program team.

311 Customer Service Representatives respond to a wide variety of community inquiries about City of Portland and Multnomah County programs and services over the phone, online, via email, and in-person at City buildings. When contacted by a community member or visitor, they assess the customer’s needs and may provide information, intake a request or report, or refer the customer to appropriate government or community resources. To support this work, they also maintain and update an extensive database of service information, local government programs and social service resources.

For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3209466/311-customer-service-representative-i?keywords=311&pagetype=jobOpportunitiesJobs