Computer Service Technician

$27.88 - $37.36 hourly
  • City of Beaverton
  • 12725 Southwest Millikan Way, Beaverton, Oregon, USA
  • Sep 20, 2021
Full time Information Technology

Job Description

The Position

The City of Beaverton Information Services Department has an exciting Computer Service Technician opportunity! If you are a qualified, self-motivated individual and want to be a part of a diverse team of dedicated and talented individuals, we want to hear from you!

The city is hiring a technician to assist with the needs of the city’s computing infrastructure and will perform a variety of duties related to information services and technology in the fields of communications, networks, computer systems, equipment and customer service.

We are seeking applicants with experience and skills in:

  • Installing and upgrading Windows 10
  • Configuration and deployment of computer equipment and peripherals
  • Managing local and group policies
  • Managing Active Directory and DHCP
  • Installing and configuring software packages
  • Troubleshooting hardware, software and printers
  • Maintaining accurate documentation and inventory
  • Cloning and managing computer images
  • Onsite and remote customer support

This is a non-exempt, SEIU-classified position. This position requires both remote and direct face-to-face support. There is one vacancy.

Please note: Experience and skills will be reviewed via the main application submission only. Additional supporting documentation may be included, but will not be accepted in lieu of the main application. 

Minimum Qualifications: 

  • High school diploma or GED 
    • If you meet the years of experience requirement and do not have a high school diploma or GED, please contact Human Resources at 503-526-2200. The city also encourages you to contact a local community college or review criteria online for obtaining a GED at https://ged.com/policies/oregon.
  • Two years of recent and relevant, hands-on experience in computer hardware, software and end-user support in domain environment.
  • Valid driver’s license and ability to meet the city’s driving standards. 
  • Applicants invited to the first step in the selection process will be administered a skills test. 
  • Criminal Justice Information Services (CJIS) fingerprints must be completed and cleared prior to start date. Testing must occur within 30 days of hire to receive the CJIS (level 4) certification. A passing score is 70%.
  • Ability to pass reference checks, a drug screen, CJIS fingerprinting and satisfy the requirements of a background check. 

Preferred Qualifications: 

  • Three or more years of recent and relevant experience in computer hardware, software and end-user support in a domain environment. 

Beaverton is a diverse city, boasting a large population of qualified persons, including women, veterans, Black, Indigenous and people of color, persons with disabilities, generational groups, persons who speak many languages and are of diverse national origins. 

It is widely stated—and supported by studies—that candidates, especially women, are less likely to apply for a job unless they believe they meet 100% of the hiring criteria. The city’s talent acquisition goals include hiring the candidate who is best able to meet the performance objectives of the role. We therefore encourage persons with non-traditional skill sets and experiences to apply, even if you believe you do not meet 100% of the qualifications and hiring criteria described.