Public Services Coordinator-Neighborhood & Housing Preservation

$42,029 - $68,583 yearly
  • City of Norfolk- Housing & Community Development
  • Norfolk, VA, USA
  • Sep 30, 2021
Full time Community Development Housing Sustainability

Job Description


The City of Norfolk is seeking a Full Time Public Services Coordinator to join the new Department of Housing and Community Development.
The Department of Housing and Community Development oversees a variety of housing and community development programs and services for those who wish to be a part of the City of Norfolk's vibrant communities.
The department provides opportunities for City of Norfolk residents to live in safe, quality, affordable housing by developing, preserving, and revitalizing communities through responsible and transparent processes.  Don't miss this exciting opportunity.  Please join us as we work to build great neighborhoods!

Plans, directs, coordinates, delivers and promotes a variety of programs. Assists with the budget and grant applications. Promotes public relations. Ensures and coordinates the departments safety records. Performs related duties as required.

Work Schedule: Monday-Friday 8:30am-5:00pm

Essential Functions

Essential functions include but are not limited to:

  • Supervises, monitors and directs homeowner rehabilitation and other affordable housing programs by keeping computer records, preparing and evaluating the budget, establishing public relations contacts, preparing reports, analyzing program needs, tracking programs, purchasing promotional materials and supplies, preparing and setting up for events and meetings, scheduling promotional efforts and support staff, evaluating outcomes of programs and special events, conferring with supervisors and conducting individual and team meetings.
  • Assists with the budget and grant applications by maintaining various databases, keeping records, writing program progress reports, utilizing statistical information, assisting with the development of the yearly budget and writing grant applications.
  • Promotes public relations and provides information by answering telephone inquiries and resolving related issues, conducting follow-up calls and visits, attending public events and meetings to advertise the department and gain feedback from citizens, writing press releases and developing brochures, advertisements and fliers.
  • Designs and administers grant application process, evaluate applicants for income eligibility and communicate with applicants to gather additional information if needed. Maintain application waitlist.


Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.
One year of experience; or an equivalent combination of education and experience.

The preferred candidate will possess:
•  Experience designing promotional materials and coordinating targeted outreach campaigns.
•  Experience coordinating an application process and reviewing applications for eligibility.
•  Strong customer service skills.

Additional Information & Requirements

  • Valid Driver's License may be required depending on assignment.  

Total annual compensation for this position may range from $42,030 - $46,200  
 *Total Compensation sums the costs associated with FICA, Group Life, Retirement, and healthcare options. 
The Norfolk Consortium offers the City of Norfolk an affordable and comprehensive benefits plans.  Availability and options described are dependent upon category of employment.

Benefits include:

  • Medical/Rx Care plans that feature managed care (in network service and out of network service) benefit options.
  • Dental Care plans that cover preventative services.
  • Vision Care plans that provide coverage for eye exams, frames, and contact lens needed.
  • Reimbursement Accounts such as Flexible Spending and Dependent Care.
  • Retirement Savings options.
  • Wellness Program focused on educating employees on various aspects of health and wellness by providing a variety of activities and programs that promote positive lifestyle modifications.
  • Employee Assistance Program that offers short-term confidential counseling to help you handle life or work stressors.
  • Life Insurance, Sickness and Disability Protection, Short/Long Term Disability, Annual Leave.

*This information is intended as an overview and introduction to the benefits offered to the employees of the City of Norfolk.