The Talent Acquisition Supervisor coordinates and managers organization-wide efforts to recruit the best talent for the City of Raleigh, maintain effective programs for onboarding, diversity, equity and inclusion, retention and promotion and assist with Workforce Planning and Development. This position also serves as a project officer in leading or facilitating various projects for the Human Resources Department.
This position serves as an advisor to the organization's leadership and facilitates the talent initiatives across the organization to achieve strategic business goals and operational objectives.
This position supervises a team of professionals, paraprofessionals and support staff.
HIRING RANGE: $66,944.00 – $93,000.00
Duties and Responsibilities
- Supervises staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline and termination process.
- Provide professional expertise and support in the design, development and implementation of the recruitment, selection and onboarding processes to achieve organization goals and results.
- Develop, initiate and maintain effective programs for workforce retention and employee engagement and assist with workforce planning and development initiatives in support of the City’s Strategic Plan.
- Manage full life cycle recruitment process within defined metrics of the City's Strategic Plan.
- Lead coordination and alignment of departmental recruitment programs with the City’s Talent Acquisition recruitment programs.
- Partner with hiring managers to develop effective sourcing and recruitment strategies.
- Develop effective relationships within the organization and the hiring community to positively impact the recruiting and hiring process.
- Create and maintain an environment, through recruiting, learning and development, of equal employment opportunity, diversity, equity and inclusion in support of the City's Strategic Plan. This includes partnering with the City’s Equity & Inclusion Department to develop a diversity, equity and inclusion plan.
- Use a data driven focus to set priorities for improvements aligned with ongoing strategic imperatives.
- Exemplify the desired culture and philosophies of the organization.
- Work effectively as a team member with other members of the management team and the HR staff.
- Coordinate with the Organization Development team to create and facilitate talent related training and skills development for managers and supervisors.
- Serve as project officer in leading and facilitating various projects for the Human Resources Department.
- This position has supervisory and management responsibilities along with mentoring and coaching for staff in HR and organization wide.
Education and Experience
Bachelor's degree in human resources, organizational development, business or public administration, five years of professional human resources experience which includes public sector experience and two years of supervisory experience.
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
- Master's Degree preferred.
- IPMA-CP or SCP, PHR/SPHR or other related HR certifications preferred.
- Minimum five years of experience supervising a professional level recruiting / talent acquisition function strongly preferred.
- Human resources experience in a municipality or government entity strongly preferred.
- Demonstrated experience in developing recruiting, retention, diversity and employee engagement plans preferred.
- Demonstrated understanding and application of employment laws and regulations.
- Demonstrated experience using metrics to track and assess the effectiveness of recruitment, retention, diversity and employee engagement efforts.
- Extensive experience in the area of e-recruiting, social media recruiting and the use of applicant tracking systems (NeoGov applicant tracking experience highly preferred)
- Supervisory principles, practices and techniques.
- Techniques and methods for organizing, prioritizing, assigning and monitoring work.
- Practices and methods of coaching and leading the work of others.
- Principles and practices of human resource program administration and management.
- Project management principles.
- Best practices, trends and emerging technologies.
- Principles and methods of qualitative and quantitative research.
- Principles and applications of critical thinking and analysis.
- Principles and practices of budget development and administration.
- Principles and techniques of effective oral presentations.
- Principles and practices of conflict resolution.
- Applicable federal, state and local laws, codes, regulations (based on assignment).
- Customer service principles.
- Specialized equipment relevant to area of assignment.
- Modern office technology.
- Supervising and evaluating staff performance.
- Training and coaching staff.
- Coordinating deadlines, prioritizing work demands and assigning/monitoring work performed.
- Overseeing the implementation and adherence to quality assurance and standards.
- Providing project/program management, organization and logistics coordination.
- Interpreting, monitoring and reporting financial information and statistics.
- Managing budgets and allocating resources to achieve strategic objectives.
- Providing consultation and serving as a department liaison.
- Monitoring compliance with applicable policies, standards, regulations and contracts.
- Facilitating group discussions and building consensus using persuasive reasoning.
- Identifying program-related deficiencies and implementing solutions.
- Researching industry trends, solutions and best practices.
- Reading, analyzing, evaluating, interpreting and summarizing written materials and statistical data.
- Exercising political acumen, tact and diplomacy.
- Managing and overseeing projects, processes and functional operations.
- Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).
- Providing customer service.
- Demonstrating high degree of flexibility and ability to work in a fast-paced stressful environment.
- Utilizing a computer and relevant software applications.
- Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.
ADA and Other Requirements:
Positions in this class typically require: fingering, grasping, talking, hearing, seeing and repetitive motions.
Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Work is routinely performed in an indoor, office environment.
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.