Mental Health Services Adult Care Coordinator

$61,950 - $78,662 yearly
  • Clackamas County
  • Oregon City, OR, USA
  • Oct 12, 2021
Full time Public Health

Job Description

This position will remain open until filled.  The first application review will be Monday, October 25, 2021.

We reserve the right to close this recruitment at any time on or after that date.



Annual Pay Range:  $61,950.19 - $78,662.36

Hourly Pay Range:   $29.783744 - $37.818440

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.


In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions.

This is a full time County position represented by the Employees' Association.

Employees' Association (EA) Full Time Benefits

Learn More About Benefits



Clackamas County's Behavioral Health Division is seeking a highly motivated, self-directed Mental Health Services coordinator to join the Adult Care Coordination Team.

The Adult Care Coordinator's primary focus will be to provide care coordination services to a caseload of clients who meet the criteria for the Choice Model (formerly the Adult Mental Health Initiative, or AMHI), including: (a) working with multiple systems serving the client, (b) working proactively to keep the client in the most integrated, community based setting consistent with the client’s wishes, and (c) partnering with a broad range of community partners, including (but not limited to) family, friends, peers, natural systems of support as defined by the client, community mental health providers, hospitals, APD/DD, Oregon State Hospital, residential settings, and A&D providers.

Successful candidates for the Adult Team will have:  a work history with a strong emphasis on working with adults with severe and persistent mental illness; an understanding of the mental health and residential systems of care; experience with using person-centered, strengths-based recovery-oriented approaches; experience with providing care coordination (vs. case management or therapy) and collaborating with diverse partners; and a belief that it is our job to support every person we serve in defining and pursuing their own definition of recovery.

Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience.

Required Minimum Qualifications/ Transferrable Skills:*

Per the Oregon Health Authority, (OAR 333-091-1010 & OAR 333-019-1030), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.

  • A minimum of three (3) years relevant experience coordinating mental health treatment services and conducting assessments of mental health care needs. Any combination of relevant experience, education and/or training that would likely provide the required knowledge and skills, may substitute for the required years of experience.
  • Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO)

A Qualified Mental Health Associate (QMHA) means a person delivering services under the direct supervision of a Qualified Mental Health Profession (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee:

(a) Bachelor's degree in a behavioral sciences field; or

(b) A combination of at least three years relevant work, education, training or experience.

Additionally, QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP.

  • Experience working with Severely and Persistently Mentally Ill (SPMI) adults
  • Experience with care coordination and care management including accessing and implementing service coordination plans and monitoring client progress towards goals
  • Ability to establish and maintain cooperative working relationships with colleagues, clients, families, care providers, community resources and other agencies
  • Experience with electronic medical records
  • Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy.
  • Must pass a criminal history check which may include national or state fingerprint records check
  • Must pass a post-offer physical assessment; accommodation requests will be reviewed on an individual basis in compliance with State and Federal legislation
  • Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment.  Learn more about the County's driving policy
  • Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy

Preferred Special Qualifications/ Transferrable Skills:*

  • Experience and training in trauma-informed care
  • Qualified Mental Health Professional (QMHP)
  • Bilingual English/Spanish
  • Familiarity with relevant Oregon Administrative Rules and statutes
  • Familiarity with Clackamas County services, providers, and resources 


*For Veterans qualified for Veteran’s Preference:  If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.



  • Works with adult individuals who are often served in multiple systems and high levels of care (i.e. inpatient, residential, etc.). Writes case plan summaries and maintains required documentation within specified timeframes in accordance with Oregon Administrative Rules and Division procedures.
  • Conducts comprehensive individualized needs assessment using a person centered planning approach; along with the individual's chosen treatment team, determines services planning needs and facilitate care plan meetings to achieve assessed needs and goals.
  • Coordinate and collaborate with individuals' CCO or health insurance provider with regards to physical, mental and dental health needs.
  • Coordinates service planning process with Person Centered Planning team. Develops and monitors effective service coordination plans. Writes and distributes plans within specified timeframes
  • Monitors individuals' progress and ensures service coordination plans are carried out.
  • Works closely with treatment team to ensure appropriate provision of services to the individual.  Develops and implements effective discharge plans that ensure ongoing mental health needs are addressed.
  • Coordinates with health care providers, social service personnel and other community partners and agencies to obtain services for adults.  Builds and maintains effective systems of care.
  • Advocates for individual needs. Ensures effective communication and coordination among services providers, individual and families or natural supports.
  • Works with providers to establish and maintain a routine process to assure smooth service delivery and transitions across settings, services and agencies. Works with providers to resolve funding and payment problems.
  • Attends discharge planning meetings in acute care settings and Oregon State hospitals, including Ready to Place discussions as needed
  • Reviews Plans of Care and Prior Authorization Requests generated by residential treatment providers. Coordinate with residential providers and the Addictions and Mental Health Division as needed to ensure appropriate services are provided to adults, and to ensure that all individuals are served at the least restrictive, most integrated level of care possible.
  • Conducts administrative functions for assigned caseload. Ensures authorizations of services are current. Maintains accurate information in a variety of tracking systems and databases. Participates in regular case staffing and review of individual client and program statistics.



This position is included in the County’s alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). 

Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended as well as other potential alternative work schedules (ie: Tues-Fri and/or remote work options).



Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 400,000 citizens.

Explore Clackamas County

Working for Clackamas County

Recreation, Arts & Heritage

Equity, Diversity and Inclusion



The Clackamas County Behavioral Health Division strives to provide excellent mental health and addictions services to Clackamas County residents who receive Medicaid and Medicare, or who may be uninsured. We offer services through partner providers located throughout the county. We also offer direct service through our Crisis Services programs.

Behavioral Health is a Division of the Health, Housing, and Human Services (H3S) Department.

Learn more about Clackamas County Behavioral Health Division



Clackamas County only accepts online applications.

Help With Your Application:

Application Process

Help with the Application

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us.  Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).



Request Veterans' Preference

Learn more about the County's Veterans' Preference



Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.



Clackamas County is an Equal Opportunity Employer.  We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace.  All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date.  You may request an accommodation during the online application process.


This position will require possession of a current certification as a Qualified Medical Health Associate (QMHA) by having the minimum education requirements as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO). 

Per the Oregon Health Authority, (OAR 333-091-1010 & OAR 333-019-1030), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.