Bilingual Library Reference Assistant

$21.17 - $28.36 hourly
  • City of Beaverton
  • 12375 Southwest 5th Street, Beaverton, Oregon, USA
  • May 09, 2022
Part time Libraries

Job Description

¿Le encanta trabajar con la gente? Si es que sí ¡éste puede ser el trabajo perfecto para usted!


The Public Services Team at the Beaverton City Library is excited to announce two openings for part-time Spanish/English Bilingual Reference Assistants at the Main Library. Working with a team of public services staff, Reference Assistants provide a crucial link between bilingual families and the library’s wealth of resources. In this job you will spend most of your workday at our reference desks and answering questions over the phone, interacting with hundreds of patrons of all ages each week and providing exceptional customer service in a busy environment.

To learn more about these positions, drop in for our Library Hiring Open House on 
Tuesday, May 17, from 5:00-6:30pm at Beaverton City Library 
12375 SW 5th Street, Beaverton, OR

 
A Week in the Life of a Bilingual Reference Assistant

  • Spend about 15 hours working directly with library users of all ages at the service desks.
  • Brainstorm and plan library events for Beaverton’s Latinx community and / or coordinate programming for new immigrants.
  • Assist Spanish speakers with their library questions and needs, both in person and on the phone.
  • Create Spanish language posts for our social media accounts.
  • Help update booklists.

 This is a 20-hour per week, non-exempt, SEIU-classified position. There are two vacancies.

THE IDEAL CANDIDATE WILL:

  • Truly enjoy working with all members of the Beaverton community.
  • Care deeply about providing quality customer service. 
  • Be able to communicate effectively with people from diverse backgrounds and age groups, volunteers, and coworkers.
  • Embrace change.
  • Be passionate about planning and hosting library events.
  • Be tech savvy and be comfortable helping others with the library’s digital resources. 
  • Be dedicated to promoting diversity, equity, and inclusion in the library.

MINIMUM QUALIFICATIONS:

  • Bachelor's degree. 
  • At least one year of experience in a library, bookstore, or other customer service setting.
  • Or an equivalent combination of education and experience enabling the incumbent to perform the essential functions of the position.
  • Fluency in Spanish, including speaking, reading, and writing. 
  • Successfully working with specified local communities, per the requirements of the job. This may be demonstrated by knowledge of the traditions, values, and customs of the community being served and the ability to identify specific examples of experience working with and building trust with individuals and families who identify with this community. 
  • Valid driver’s license with the ability to meet the city’s driving standards and/or access to transportation to travel between two library locations.
  • Ability to pass a written and oral test.
  • Ability to pass reference and background checks.

PREFERRED QUALIFICATIONS:

  • Experience providing fiction book recommendations and reference. assistance/homework help or related services in a library, bookstore, or similar setting.
  • Previous public library experience.
  • Experience hosting community events. 

Beaverton is a diverse city, boasting a large population of qualified persons, including women, veterans, Black, Indigenous and people of color, persons with disabilities, generational groups, persons who speak many languages and are of diverse national origins.
 
It is widely stated—and supported by studies—that candidates, especially women, are less likely to apply for a job unless they believe they meet 100% of the hiring criteria. The city’s talent acquisition goals include hiring the candidate who is best able to meet the performance objectives of the role. We therefore encourage persons with non-traditional skill sets and experiences to apply, even if you believe you do not meet 100% of the qualifications and hiring criteria described.