Communications Director - Hays County Combined Emergency Communication Center

$93,789 - $140,698 yearly
  • Strategic Government Resources
  • Hays County, TX, USA
  • Aug 04, 2022
Full time Emergency Management Fire & EMS

Job Description

With a rich history and access to the major metropolitan areas of Austin and San Antonio, Hays County is known as the Texas Innovation Corridor. The County has a population of 241,067 in 677.98 square miles, with I-35 and SH130 connecting the South Texas border through Texas and beyond. Hays County Combined Emergency Communication Center (CECC) is an interlocal agreement between Hays County; the City of Kyle, Texas; the City of Buda, Texas; and Texas State University. This coalition delivers nationally recognized emergency communication services by working together in a spirit of cooperation, trust, dedication, honesty, commitment, and accountability. 

The CECC Director reports to the Executive Board and manages the day-to-day operations of the CECC Program. They will have a demonstrated understanding of telecommunication technologies and how they interrelate to provide effective 9-1-1 communication services. The position requires thorough knowledge and understanding of the national and state statutory and regulatory requirements that impact the operations of a Combined Emergency Communications Center, including statutory relationships and responsibilities between the Center and the governing bodies of participating municipalities and the county.

The Hays County CECC seeks a confident, energetic, open, and approachable leader to serve as its Communications Director. This position requires a bachelor’s degree with courses in fire, EMS, and/or police administration, plus five years of experience as a public safety dispatcher and/or call taker and three years of experience as a Director or Deputy Director of a multi-jurisdictional PSAP communications center serving law enforcement and Fire/EMS, with a combined population of 100,000 or greater. Candidates must have at least six years of experience in a public safety supervisory position, at least two years of experience as a computer-aided dispatch software administrator, and at least two years of experience in budget preparation and purchasing. Experience in public safety policy writing and implementation, experience with emergency PSAP contingency routing, and experience with Emergency Medical Dispatch and Emergency Fire Dispatch protocols are preferred. 

The selected candidate should hold or be able to obtain an Emergency Number Professional (ENP) certification, a Certified Public Manager (CPM) certification, Basic National Incident Management System (NIMS) training (ICS 100 and 200), and CJIS access. Additionally, they must have the Texas Commission on Law Enforcement Terminal Agency Coordinator Certificate, Master Telecommunicator Certificate, and Communications Training Officer Certification. Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities may be considered. Licenses and certifications from other states and Public Safety Telecommunicator organizations will also be considered, as well as relevant public safety communications professional certifications and credentials.

The hiring range for this position is $93,789 - $140,698 a year, depending on qualifications and experience.

Please apply online.

For more information on this position contact:
Bill Peterson, Senior Vice President, SGR