Housing & Community Development Quality & Data Supervisor

$81,602 - $110,165 yearly
  • Clackamas County
  • Oregon City, OR, USA
  • Nov 10, 2022
Full time Housing

Job Description

Housing & Community Development Quality & Data Supervisor

Job ID: 106459

Location: Oregon City, Oregon

Full/Part Time: Full Time



Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

• Service

• Professionalism

• Integrity

• Respect

• Individual accountability

• Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.


Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.


This position will remain open until filled. The first application review will be Monday, November 28, 2022. We reserve the right to close this recruitment at any time on or after that date.


Annual Pay Range: $81,602.24 - $110,164.51

Hourly Pay Range: $39.231844 - $52.963706

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions.

This is a full time County position represented by the Employees' Association.




Clackamas County's Health, Housing, and Human Services Department (H3S) is looking for an experienced individual with exceptional analytical skills and strong business acumen to join a high-functioning team within its Housing & Community Development Division as the Quality & Data Supervisor.

The Housing & Community Development Division (HCDD) administers housing and homeless services programs, including system support and coordination, outreach and engagement, shelter services, housing placement and retention, supportive housing, and Housing Authority programs, including public housing. This position will plan, organize, and direct housing and homeless services reporting and performance improvement activities and projects by overseeing HCDD's data collection/reporting and quality assurance/improvement functions. In addition, the selected candidate will supervise and lead a team responsible for the data reporting and monitoring requirements established by various local, state, and federal funding sources, including the regionally-coordinated Metro Supportive Housing Services (SHS) Measure. The HCDD uses the Homeless Management Information System to oversee and ensure data integrity, reporting, and compliance with the program's funding requirements.

We are looking for a versatile candidate with sharp critical thinking skills, intellectual curiosity, and eagerness to learn. In this position, you will be experiencing variety in your work, and the most successful candidate will have an extensive breadth of skills and a wide range of competencies.

Required Minimum Qualifications/ Transferrable Skills:*

• A minimum of five (5) years of related experience monitoring, analyzing, and recommending modifications to administrative and/or fiscal procedures and systems

• At least two (2) of those years must include experience in a lead, supervisory, or program management role

• A minimum of two (2) years of related experience in monitoring and analysis using WellSky Community Services Homeless Management Information System (HMIS) or similar HMIS software

• Proficiency in key concepts related to Equity, Diversity, and Inclusion, and demonstrated experience advancing racial equity in a workplace and/or community setting

• Ability to organize and present information in a clear, concise, and logical manner

• Ability to communicate complex issues to individuals with various levels of knowledge and understanding of the issue

• Must pass a criminal history check which may include national or state fingerprint records check

• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673

Preferred Special Qualifications/ Transferrable Skills:*

• Experience using principles, procedures, and techniques of performance management

• Experience in program evaluation and analysis of program design and administration

• Experience with continuous quality management techniques

• Experience providing consultation and leadership in the use of data to drive decision-making and enhance performance management

• Experience with data collection, analysis, and implementation

• Experience working with elected officials/boards

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.


Duties may include but are not limited to the following:

• Oversee and evaluate goals, objectives, priorities, and activities to improve performance and outcomes within housing and homeless services programs

• Plan, organize, and oversee quality assurance, quality improvement, risk management, and compliance activities

• Develop procedures to implement and remain compliant with new and/or changing regulatory requirements

• Manage the development, maintenance, and improvement of the county's HMIS database and its reporting capabilities

• Represent and act as a liaison for HCDD to partner organizations and agencies for data-related matters

• Assess and anticipate HCDD technology needs and recommend procurement action and resources

• Create and establish administrative controls and improvements

• Hire and direct professional and technical staff in the management operations of the county's HMIS


Thorough knowledge of: PHMIS systems and data analysis and reporting utilizing HMIS; HUD reporting, including Housing Inventory Count (HIC), Point In Time Count (PIT), System Performance Measures (SPMSs), Longitudinal System Analysis (LSA), and Annual Homeless Assessment Report (AHAR); English grammar and composition; office equipment, including personal computers and software programs.

Skill to: Communicate effectively, both orally and in writing, including group/pubic presentations; lead or coordinate the work of professional staff and managers; evaluate and develop improvements in operations, policies, procedures and methods; plan and conduct multiple and difficult technical and policy research projects; analyze complex issues and problems, often with competing priorities, from multiple perspectives; identify and evaluate alternative solutions and recommend effective courses of action; manage project activities to achieve goals and within established timeline and budget; prepare clear and concise comprehensive and technical reports; evaluate budget and grant proposals; establish and maintain effective working relationships with department leadership and County staff, local, state, regional, and federal agencies, consultants, external stakeholders, task forces, advisory boards, citizen groups, etc., and the public.


This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for full telework subject to the https://dochub.clackamas.us/documents/drupal/9065b5fb-2237-47ce-9534-e7c8c40fc2bc and based on the Department's business needs. Telework locations must be located in Oregon.


Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

• http://www.clackamas.us/

• http://www.clackamas.us/onboarding/

• https://www.mthoodterritory.com/

• http://www.clackamas.us/diversity/


The Housing and Community Development Division (HCD), within the Department of Human Services, manages programs to provide decent housing and economic opportunities, community improvement and affordable housing projects and housing rehabilitation loan programs for low and moderate income residents of the County. HCD is comprised of the Housing Authority of Clackamas County (HACC) and Community Development Division.

The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County.


Community Development manages housing and community improvement projects funded with federal funds that the County receives primarily through the United States Department of Housing and Urban Development (HUD). Fund sources include the Community Development Block Grant Program, HOME Investment Partnership Program, Emergency Solutions Grant, and Continuum of Care funds.



Clackamas County only accepts online applications.

Help With Your Application:

• https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f

• https://www.clackamas.us/jobs#helpwiththeapplication

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).


• https://www.clackamas.us/des/jobs.html

• https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb


Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.


Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.


James Callahan, Recruiter


To apply, visit https://apptrkr.com/3618477

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