Senior M365 Administrator

$48.55 - $61.75 hourly
  • Clackamas County
  • Oregon City, OR, USA
  • Jan 19, 2023
Full time Information Technology

Job Description

Senior M365 Administrator

Job ID: 106793

Location: Oregon City, Oregon

Full/Part Time: Full Time

Regular/Temporary:Regular

CLACKAMAS COUNTY CORE VALUES

Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

• Service

• Professionalism

• Integrity

• Respect

• Individual accountability

• Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.

https://www.clackamas.us/countyadmin/spirit

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.

WHO MAY APPLY

Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.

CLOSE DATE

This position will remain open until filled. The first application review will be Thursday, January 5, 2023. We reserve the right to close this recruitment at any time on or after that date.

PAY AND BENEFITS

Annual Pay Range: $100,986.19 - $128,456.34

Hourly Pay Range: $48.551052 - $61.757856

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

Employee benefits become effective the first of the month following an employee's date of hire. Our attractive benefits package and incentives for employees in regular status positions include:

Generous paid time off package, including:

• 12 hours of vacation accrued per month

• 8 hours of sick accrued per month

• 10 paid holidays and 1 personal day per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):

Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)

• ORSRP members get vested after five years of contributions or when they reach age 65

A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage

A Choice of Dental Plans

• Robust EAP and wellness programs, including gym discounts and wellness education classes

• Longevity pay

• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457 Deferred Compensation Plan

• A variety of additional optional benefits (see links below for additional information)

This is a full time County position represented by the Employees' Association.

https://dochub.clackamas.us/documents/drupal/1e311321-f9ff-4daa-8753-bbdfb4e8d1b4

http://www.clackamas.us/des/benefits.html

JOB DETAILS AND QUALIFICATIONS

The Clackamas County Department of Technology Services is seeking a senior level Systems Administrator who will be primarily responsible for Microsoft 365 (M365) administration, Azure AD integration/maintenance, leading and supporting Azure and M365 implementation projects, identity and access management, and related M365 tenant support. Responsibilities for “traditional” datacenter systems, virtual infrastructure, and related technology administration may also be assigned.

The incumbent will be responsible for prioritizing and working independently on a variety of projects in a large enterprise environment of over 2,000 users. The incumbent will be required to troubleshoot problems, configure M365 product settings, and have a high level of understanding of M365 infrastructure, Azure, Microsoft server operating systems, datacenter, networking and security issues. Please see the Qualifications section for more details on required and desired skills and experience.

Required Minimum Qualifications/ Transferrable Skills:*

• At least eight (8) years of relevant experience that would provide the required knowledge and skills to perform the duties of the role. Relevant experience must have included working with:

• A minimum of eight (8) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position

• Experience with M365 and Azure administration

• Experiences with Microsoft operating systems and modern datacenter technologies

• Project Management experience implementing or migrating enterprise systems and services

• Must pass a criminal history check which may include national or state fingerprint records check

• Must pass a post-offer physical assessment; accommodation requests will be reviewed on an individual basis in compliance with State and Federal legislation

• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673

Preferred Special Qualifications/ Transferrable Skills:*

• Experience with any of the following:

• M365 and Azure tenant migration and implementation

• Cloud systems security configuration

• Microsoft Exchange online administration and migration

• Scripting with PowerShell or equivalent language

• Auditing for compliance requirements

• IT automation

• Systems monitoring and alerting

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

TYPICAL TASKS

Duties may include but are not limited to the following:

• Conducts long range planning and design of county local and wide area network configurations and systems infrastructure; confers with departments to analyze current and projected requirements; monitors resources and system performance; conducts research on new systems or applications; develops feasibility studies and cost/benefit analysis; recommends the most cost-effective solution.

• Develops project definition, schedule and budget; develops and maintains project reporting system; coordinates meeting schedules, agendas, objectives and materials; writes planning reports and correspondence; integrates recommended solution to existing environment.

• Designs and implements enterprise-wide standards and rule sets; prepares detailed specifications, diagrams and network charts; develops and maintains documented operational procedures.

• Provides ongoing high level technical support and enhancements to existing systems and applications; coordinates maintenance, testing and daily operations; prepares schedules for implementation; monitors, troubleshoots and maximizes performance and integrity; performs comprehensive diagnosis of problems, and develops and implements solutions.

• Deploys new local and wide area network equipment, and infrastructure applications; ensures interoperability with existing infrastructure, systems and applications; leads the project, sets standards and policy, resolves complex problems, directs and trains staff in the implementation and use of the technology.

• Establishes and maintains data security standards and guidelines for the protection of computer resources, data confidentiality and integrity; installs and maintains network security equipment; establishes and enforces security guidelines for access, passwords, and security levels; works closely with IT Administrators in other disciplines to optimize enterprise security.

• Maintains secure internet connectivity; implements procedures for the secure backup and recovery of data as required; creates automation for customer connectivity and configuration requirements, system support, disaster recovery and database status alerts.

• Provides training and technical guidance to users and staff; works with other technical disciplines to facilitate issue resolution, technology development and integration.

REQUIRED KNOWLEDGE AND SKILLS

Comprehensive Knowledge of: Current technology associated with network administration; a range of computer and networking software and hardware systems, web services, and related technologies; LAN/WAN layout and troubleshooting; infrastructure requirements and standards; computer security systems, applications, procedures and techniques, including its application, design, installation, maintenance, performance optimization, troubleshooting and security as described below. At this level, incumbents should have advanced training and /or experience in their discipline to be able to resolve the most complex problems, lead the organization in their disciplinary area and effectively integrate their technology with other systems.

Skill to: communicate effectively, both orally and in writing, including communicating technical information to non-technical users; translate user needs into productive systems; administer and control the distribution of funds according to budget proposals; organize, coordinate and facilitate diverse groups; develop, justify and ensure completion of project within budget, time and legal guidelines; perform advanced technical analysis and design in support of county wide technical structures; compile and analyze data and develop recommendations; prepare and deliver oral presentations; train, coordinate and review the work of assigned staff; establish and maintain cooperative working relationships with users, staff, and vendors.

WORKING CONDITIONS

Incumbent typically works in a variety of settings and locations. Work requires the ability to bend, crawl, climb, stoop and be available at sites to provide client support in the installation, repair and maintenance of hardware and software. Incumbent must be able to lift or move personal computers, terminals and peripheral equipment which may weigh up to fifty pounds. Frequently works early and late hours to meet timelines, provide off-hour upgrade and maintenance, and respond to emergency situations.

WORK SCHEDULE

This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the https://dochub.clackamas.us/documents/drupal/9065b5fb-2237-47ce-9534-e7c8c40fc2bc and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.

EXPLORE CLACKAMAS COUNTY

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

• http://www.clackamas.us/

• http://www.clackamas.us/onboarding/

• https://www.mthoodterritory.com/

• http://www.clackamas.us/diversity/

ABOUT THE DEPARTMENT

The Technology Services Department provides computing services to County departments and other public and private agencies. The Department offers technical services and support in the following areas:

• Applications, including enterprise systems

• Geographical Information Systems

• Web

• Document Imaging

• Desktop Support

• Data Center Operations

• Network, including the Clackamas Broadband Express

• Telecom

• Systems Administration

• Technical Call Center

• Technical Learning Center

The mission of the Technology Services Department is to provide high quality, cost-effective technology for, citizens, county departments, and county commissioners.

http://www.clackamas.us/ts/

APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

• https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f

• https://www.clackamas.us/jobs#helpwiththeapplication

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

• https://www.clackamas.us/des/jobs.html

• https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.

To apply, visit https://apptrkr.com/3814893

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