Public Safety IT Solutions Project Manager

$110,000 yearly
  • City of Naperville
  • 1350 Aurora Avenue, Naperville, IL, USA
  • Mar 02, 2023
Full time Information Technology

Job Description

Job Description

The City of Naperville’s IT Department is looking for a Solutions Project Manager to plan, manage and implement technology solutions for the Public Safety departments as well as define and translate customer/user requirements into effective solutions. 

Naperville’s IT and Public Safety Departments are undergoing a transformation to upgrade to the next generation of products for some of their legacy technology, including their Computer Aided Dispatch (CAD) and Records Management System (RMS) and other interfacing applications.  Many of these applications will reside in cloud-centric or virtualized environments and the city is looking for an ecosystem that allows seamless integration for its end users.   

As part of the Public Safety IT team, the Solution Project Manager will provide project leadership in driving projects to conclusion.  In addition, post-implementation, the Solution Project Manager will support, maintain, and drive upgrades to strategic business system platforms using the latest in cloud and hybrid platforms.

The Solutions Project Manager will be responsible for managing the development and deployment of integrated solutions aimed at modernizing, consolidating, and coordinating applications across the Public Safety eco-system.  Part of the role is determining how existing applications, legacy systems, databases, web interfaces, and/or hardware logic which may be currently operating on multiple platforms, work together to meet the new and emerging business requirements. The role is expected to provide expertise in leading and participating in the technical architecture planning, data architecture design, project execution, user acceptance testing, and deployment of products and services.


The Solutions Project Manager will drive successful solution implementations that meet end user and organizational needs.  The Solution Project Manager will drive both solution architecture and project implementations in Public Safety.  The position will drive success of assigned projects as well as understand and gather project architecture, goals, and user business requirements by collaborating with project teams including vendors.  This position will also be responsible for supporting and maintaining key application solutions and platforms post-implementation.


The ideal candidate will have a very strong technical background along with excellent communication, collaboration, project planning and management skills, and have the ability to understand the ‘big picture’ as well as manage day-to-day tasks.


  • Bachelor's degree in Computer Science/MIS, Computer Engineering or related field
  • At least five years of experience working with advanced information systems applications, including two years of significant business analysis and project management experience.
  • Equivalent combinations of education and experience may be substituted


  • Project Management Professional (PMP)
  • Master’s Degree in Computer Science, Information Systems, Business Administration, or related field
  • Experience managing content service platforms, e.g. Hyland OnBase and Microsoft SharePoint Online
  • Public Safety Experience
  • Experience with complex system integration

Additional Information

The City of Naperville, Illinois is a dynamic community of 148,000 residents, conveniently located 28 miles west of Chicago.   Various publications have named Naperville as one of the best cities in the United States in which to live.  The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area.  It’s also a great place to work!  Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a dynamic & collaborative working environment, a forward-looking leadership team, and a competitive benefits package.                               


Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application.   Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.



CLICK HERE (Download PDF reader) for the City of Naperville’s EEOP Utilization Report

The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.