Operations Manager-Commercial Plan Review & Permitting

$105,823 - $131,215 yearly
  • City of Naperville
  • 400 South Eagle Street, Naperville, IL, USA
  • Mar 15, 2023
Full time Other (Please Specify)

Job Description

Job Description

The City of Naperville’s Transportation, Engineering and Development Business Group (TED) seeks an Operations Manager – Commercial Plan Review and Permitting, to provide leadership and supervision to the Commercial Plan Review team and Field Project Manager.  This position reports to the Deputy Director of Transportation, Engineering and Development and directly supervises three staff members (one supervisor), and indirectly supervises additional employees on the Inspection Teams.


  • Overseeing the timely review and issuance of all commercial building permits, including new construction, commercial renovations, tenant buildouts, and simple occupancies. 
  • Ensuring adherence to all permit review deadlines.  
  • Attending Tenant Build-Out, Pre-Construction, Pre-Submittal, and Permit Review meetings to ensure that adequate plan review and code information is being provided to the external customer and to troubleshoot commercial plan review issues. 
  • Serving as the Chief Building Official, issuing interpretations and findings on code requirements to internal permit staff and the external customer, as necessary (note: this position will conduct little to no commercial plan review).  
  • Overseeing the commercial occupancy permit process, including issuance of temporary occupancy permits, as needed, and the timely completion of final occupancy permits.  
  • Updating building permit applications, forms, and codes, as necessary, to reflect current requirements.    
  • Securing and managing 3rd party reviewers, as necessary to provide plan review and/or inspection coverage for all commercial permit types.  
  • Working closely with the Operations Manager – Residential Plan Review and Permitting to ensure a seamless overall building permit, inspection, and enforcement operation.  
  • Providing innovative leadership and supervision to departmental employees, including other supervisors.  
  • Working collaboratively with all teams within the Building Department and the Transportation, Engineering and Development Business Group to achieve common goals and provide transparent customer service.
  • Providing excellent customer-focused, results-oriented services.   Resolve problems and issues arising from department processes and respond to public concerns and inquiries.
  • Evaluating employee performance and resolving personnel matters. Ensuring employees are properly trained and all required certificates have been obtained.  
  • Periodically attending field meetings and conducting field inspections and observations to support teams’ functions.
  • Preparing detailed management and operational reports on teams’ activities.


Required Credentials and Experience
-  Bachelor’s degree in Engineering, Architecture, or a related field
-  Professional licensure in the State of Illinois in Engineering, Architecture, or a related field
-  Minimum of ten years’ experience in related building and construction fields
-  ICC certifications of Residential Plans Examiner, Building Plans Examiner, & Mechanical Plans Examiner
-  ICC Certified Building Officer designation
-  Valid State of Illinois Class D Drivers’ License

Additional Information

The City of Naperville, Illinois is a dynamic community of 148,000 residents, conveniently located 28 miles west of Chicago.  Various publications have named Naperville as one of the best cities in the United States in which to live.  The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area.  It’s also a great place to work!  Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.


Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application.  Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.



CLICK HERE (Download PDF reader) for the City of Naperville’s EEOP Utilization Report


The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.