General Position Summary:
The Supervisor within the Youth Services Department is part of the leadership team collaborating on both juvenile justice and prevention strategies. The Leadership Team shares in the planning and performance implementation for the overall operation, oversight and supervision for the Department of Youth Services. This department relies upon a diverse, team oriented work place to provide exceptional public service and is committed to continuous quality improvement. In the absence of the Department Director the Supervisor acts in the decision-making role for the department and in relationships with community stakeholders.
Essential Functions (in a typical work week):
Secondary Functions (in a typical work week):
Responsibility/Accountability: This section of the job description describes the amount and breadth of responsibility and accountability that rests with the position, including the expected results of the position, the impact on County operations and activities, and the responsibility for budget.
Moderate, but distinct impact on organization operations, program outcomes, revenue, and expense or budgetary outcomes. Responsibility for the prudent use of assets, including assigned equipment, material, or labor, is moderate and often includes responsibility for others' use of organization assets. Some program or policy development affecting the organization and its offerings is part of the job responsibility. “Customer” service is an important part of the job and actions would likely impact user's sense of satisfaction.
Supervision of Employees: This section of the job description describes the supervisory responsibility assigned including the range and types of supervisory functions performed, from directing work activities and delegating assignments to coaching, counseling, making disciplinary decisions, hiring, firing, salary actions, performance appraisal, training, etc. as well as the types of employees supervised.
Positions at this level are normally responsible for some supervisory responsibilities, including providing daily work direction, provide input regarding hiring, disciplining, terminating employees, making pay adjustments, and/or making employee job/assignment changes. This is the first level of County supervision and would typically be at the nonexempt level where similar work to subordinates is performed as a portion of routine assignments.
This position will be the first level of supervision for Juvenile Division staff for all case related matters. The position will supervise staff within the juvenile division in the absence of the Department Director. This position will provide input and feedback in the conduction of performance evaluations.
Interpersonal Skills/Contacts: This section of the job description describes the characteristics of personal interaction with others including the frequency of contacts with others, the breadth of interactions (within the County, outside the County, with vendors/contractors, dealing directly with the public, etc.), and the level of persons interacted with. Also, included in this section is the reason for contact such as gaining cooperation; use negotiation, tact, teamwork, and sensitivity; or the likelihood of dealing with disagreeable or hostile individuals.
Positions at this level have regular responsibility for interaction and communication with a broad range of people, both in individual and group meetings. Contacts may be within the County structure, with various elements of the public, with other public sector organizations, or with regulators, special interest groups, or other officials. Collaboration and cooperation must be established to accomplish assigned tasks. Adverse consequences to the County could be significant if interactions are not handled well. Well defined interaction skills are required to complete job assignments and utilized continuously throughout all aspects of the position assignments.
Working Conditions: This section of the job descriptions outlines the work environment, conditions, and hazards that are encountered in the course of assigned work. This includes the personal risk, hazard, varying work schedules, level of interruptions, job pressure, and the need to frequently juggle priorities and work assignments. Also, exposure to unpleasant working conditions such as high noise levels, heat or cold, inside or outside work, exposure to electricity, chemicals, poor lighting, confinements, machinery, interactions with disturbed or dangerous individuals, personal attacks, contact with contagious disease, or situations where personal safely cannot be assured.
This level has a work environment in which moderate hazards or obstacles exist. There is some personal risk or hazard from job interactions, working environment, or job pressure. Job conditions may be somewhat uncomfortable due to varying work environments; outside job tasks; inclement weather; exposure to chemicals, machinery, electricity, or individuals of unpredictable, possibly harmful intent, etc. Positions where there are constantly changing priorities, constant interruptions to work flow, and constant shifts in task assignment should be placed at this level. Work that is somewhat physically demanding and which creates a possible risk of personal injury should also be placed at this level.
Juvenile Counselors: Daily contact with juvenile offenders; interacts to diffuse client aggression; arrests, or assists with arrests; performs officer duties in both office and field setting. Required to respond to emergency situations after-hours. May receive physical injuries when confronting or arresting offenders. Visits jails and other correctional facilities. May travel for custody transports. Exposure to hazards and risks which accompany exposure to clients of the Juvenile Correctional Facility. May be exposed to communicable diseases.
Physical Requirements: This section of the job description describes the physical effort and manual labor, such as sitting, standing, lifting, carrying, digging, operating equipment, performing with speed, etc., as well as the dexterity required to complete the job functions. The need for travel, extended hours, and situations of physical discomfort are also outlined here.
Positions rated at this level require occasional physical effort such as light lifting, carrying, or movement, etc. Physical capability involves use of office or power equipment where some dexterity is needed. Movement around the work space is not challenging, and there are little to no restrictions on mobility.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Education, Experience, and Certification/Licensure: This section of the job description outlines the education, previous experience, professional licenses, certifications, and specific skills necessary to perform the assigned work.
Positions at this level require abilities, skills, training, and/or a knowledge base equivalent to a seasoned level professional. Education will typically include a four year degree and positions will typically require 3-6 years of directly related experience. Knowledge of multiple business areas and skills are required by the positions. Work may be in a more generalized professional role, or specialized in one particular function where in-depth understanding is required. Capabilities include reasoning, exercise of sound judgment, ability to draw conclusions with limited information, and to forecast or envision future needs and opportunities.
Below is an outline of the specific Education type, Experience type or licensure/certification that is required for this role. The County will also consider any equivalent combinations of the qualifying criteria.