Summary of Duties: Responsible for the accuracy of City of Plano criminal justice information within multiple internal systems as well as various state and national systems accessed by law enforcement personnel nationwide related to TCIC/NCIC/CJIS.
Examples of ESSENTIAL JOB FUNCTIONS
Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Typical Decisions: Decides when to enter, modify information into the TCIC/NCIC system so that officers nationwide can take action based on the entries and the information within. Properly clears or cancels information from the TCIC/NCIC system to ensure that officers can take correct actions to avoid a potential false arrest situation; some FBI Crime Reporting is completed based on our proper clear or cancel process within our internal system. Decides which law enforcement system will be searched based on the request that is completed to avoid criminal and/or administrative sanctions against the user and the agency. Administrative sanctions against the agency could result in a temporary disconnection of use of the systems crippling our Police Department in their daily functions. Properly identifies information referencing a particular person or property when completing research for PD Personnel in order to ensure correct investigation or actions being done by an officer or the agency.
Knowledge of: The information placed on the state and national systems and the resulting work directly affects the actions that law enforcement personnel make nationwide. One single error can result in a costly law suit for the City of Plano. This specific area of knowledge is highly regulated on both a state and federal level (multiple 1500 plus page manuals on the various systems). Personnel must not only be well versed in the City of Plano's multiple law enforcement databases they must also be well versed in the laws, rules and regulations with the additional state and national databases they must utilize in the course of their daily duties.
Skill in: Typing Speed: 50 words/minute
Education: High school diploma or GED equivalent. Associate's Degree, 2 year technical certificate, or 60 college hours preferred.
Experience: Two (2) years of previous administrative or clerical experience.
Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements
Licenses and Certifications: It is a state regulation that personnel be required to obtain the following certifications within 6 months of hire:
- TCIC/NCIC Full Access Certification Course (16 hours)
- TLETS Certification Course (24 hours)
- TLETS Certification (on-line test)
Conditions of Employment: Must pass a drug test, criminal history background check, periodic CJIS background check (for positions requiring access into Police buildings) and social security number verification check.
Physical Demands and Working Conditions: This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation.
Equal Opportunity Employer - EOE/M/F/V/D
Open positions are subject to close without notice.