Utilities Strategic Business Analyst

$64,595 - $93,537 yearly
  • City of Waco
  • Waco, TX, USA
  • Aug 24, 2023
Full time Water

Job Description

Starting Salary: $64,595.00 - $93,537.00 - Depending on Qualifications


  • Meaningful and challenging work
  • Make a difference and improve communities
  • Competitive Salary and Benefits
    • Full Range of Benefits, including Health, Dental, Vision, Disability, and Life Insurance
    • Mandatory TMRS Retirement Plan with a 2:1 City Match
    • Education Assistance Program
    • Paid Parental Leave
    • Employee Assistance 
    • Longevity Pay
    • And more!
  • Chance to do work you are passionate about
  • Job Security
  • Desire to give back

An organized,  detail-oriented, Strategic Business Analyst who is excellent with time management and is a data-driven individual to join our team. As a Strategic Business Analyst, you will need to know and understand various database platforms and business intelligence tools such as  Microsoft SQL, Server, ESRI, GIS, Oracle and IBM DB2Computer. If you have experience researching, analyzing data, identifying issues, and evaluating alternatives to make logical recommendations based on your findings, this may be the position for you! Apply now!


  • Bachelor's degree in Business, Statistics, Finance, Computer Science, Analytics, or a related field; 
  • AND three (3) years of directly related experience; 
  • OR an equivalent combination of education and experience. MBA, MS, or other graduate degrees may be substituted for work experience. 
    • Equivalency:  
      • Master's Degree in Business, Statistics, Finance, Computer Science, Analytics, or a related field, AND one (1) year of experience in a directly related field.
      • Associates Degree in Business, Statistics, Finance, Computer Science, Analytics, or a related field, AND seven (7) year of experience in a directly related field.
      • Eleven (11) years' of experience in a directly related field. Completed college credits within a related field can be used in lieu of experience. 
  • Must possess a valid Texas Driver’s License.

Under general supervision, the Strategic Business Analyst utilizes complex data to provide support for strategy formulation, business development, and forecasting. This position will be responsible for understanding Water Utility Services data, providing detailed analysis and reports, preparing, and presenting presentations, managing regulatory reports, managing projects such as monitoring of dairies or asset management system setup, and aiding the Director/Deputy Director in drawing insight from our data, including creating dashboards, visualization, algorithms, and business tools for use across Water Utility Services.   This position will assist in planning and directing the Water Utility Service’s strategic and long-range goals; conducting organizational reviews to identify strengths and weaknesses and to evaluate operational effectiveness; making recommendations based on emerging trends, regulatory trends or changes, internal business process improvement; and assures compliance with state and federal regulations and City policies and goals.


  • Gathers and evaluates complex data, develops and executes quantitative analyses, and cross-checks results to identify potential inconsistencies or limitations. 
  • Defines detailed functional requirements, process flow diagrams, and business cases, including gap and impact analysis.
  • Establishes and supports business activities related to reporting, including audit planning cycle and metrics.
  • Creates interactive dashboards, visualization, and business tools for use across the organization.
  • Reviews effective planning, staff management, and resource allocations; establishes performance metrics and reporting to ensure operating efficiencies are achieved.
  • Provides analysis in areas such as Key Performance Indicator performance targets & goals, water/wastewater forecast accuracy, resource allocation, and customer services.
  • Manages wholesale/raw water contracts and provides analysis, including overall water consumption/production/discharge trends.
  • Identifies data sources that will support reporting requirements and manages integration workflows to source, transform and load data into consumable datasets for reporting and analysis.
  • Implements data quality processes to ensure the integrity and accuracy of data sources and reports by leveraging automation and monitoring capabilities to identify anomalies proactively.
  • Assists members of Water Utility Services and other stakeholders with ad-hoc and self-service reporting capabilities.
  • Manages/assists with managing regulatory, asset, and/or other projects.
  • Summarizes insights from analysis, clearly communicates analytical findings in a cohesive story, and articulates an argument to upper management.
  • Identifies, communicates, and executes new opportunities related to Water Utility Services business functions.
  • Reviews and assists with developing departmental policies and procedures and short and long-term objectives. 
  • Performs mathematical calculations, statistical computations, and financial and cost analysis. 
  • Comprehends and makes inferences from written material to forecast and evaluate.