Project/Program Manager IV - Public Records/Emergency Preparedness

$100,134 - $126,926 yearly
  • King County
  • Remote (Employees must reside in WA state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.)
  • Oct 08, 2020
Full time Professional Services

Job Description

Apply online:

This position is open until filled; first consideration will be given to those completed application packets that are received by 10/27/2020.

The Department of Natural Resources and Parks (DNRP) is currently seeking a highly qualified candidate for the position of Project/Program Manager IV – Public Records/Emergency Preparedness.  In this role, you will have the opportunity provide leadership, oversight and accountability for the Department regarding public records management and disclosure and emergency planning and preparedness. 

You will serve both as the Agency Records Officer, overseeing the department’s records and information management program, ensuring compliance with state records management laws and adherence to King County policies and procedures. In addition, you will be the department’s Senior Public Records Officer, serving as the point of contact for all public record requests, coordinating and tracking responses to requests, and ensuring timely and legally compliant production of public records in response to request received. This position is also responsible for coordinating e-discovery and discovery processes for litigation for the department, including tracking and administering legal holds.

You will provide department leadership on coordinating with divisions to ensure readiness for all hazards and emergencies, and representing the department on King County’s Emergency Management Coordination Council (a countywide planning committee) and in other emergency management planning and preparedness workgroups, teams, trainings and exercises. You will develop standards; and work with division emergency preparedness staff to deliver annual departmental Continuity of Operations Plan readiness planning exercises or trainings annually. You also serve as the initial point of contact and often the first in the rotation of representatives to the King County Emergency Operations Center during emergency activations.

You will demonstrate interpersonal savvy, composure, and ability to learn on the job in a fast-paced environment that requires frequent re-prioritization of work. You will be successful in this work by operating with integrity, trustworthiness, and demonstrating a commitment to King County's equity and social justice principles, which includes an emphasis on race.

About the Department of Natural Resources and Parks:
The King County Department of Natural Resources and Parks (DNRP) works in support of sustainable and livable communities and a clean and healthy natural environment. Our mission is to foster environmental stewardship and strengthen communities by providing regional parks, protecting the region's water, air, land and natural habitats, and reducing, safely disposing of and creating resources from wastewater and solid waste.

DNRP accomplishes its work through the Director's Office and its four divisions: Parks and Recreation, Solid Waste, Wastewater Treatment, and Water and Land Resources. The Department also provides leadership for the County's energy conservation, climate change, and clean water/healthy habitat initiatives in coordination with other departments and the Executive's Office.

Who May Apply: This position is open to all qualified candidates.
Required Materials: Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions.

Work Location: This position will work remotely. There will be an expectation to travel to various worksites throughout King County as needed for the work.
Work Schedule: This position is exempt from the provisions of the Fair Labor Standards Act, and is not eligible for overtime. The workweek is typically Monday - Friday . Activation of the Emergency Operations Center may require considerable hours outside of the core business hours.

Job Duties

  • Manage and oversee DNRP’s processes for properly managing records and information in compliance with state laws and county policies and procedures.
  • Manage and oversee DNRP’s public disclosure requests in compliance with the Washington State Public Records Act (RCW 42.56) and King County policies and procedures.
  • Identify and coordinate production of public records in keeping with timeliness standards required by the law, coordinating with attorneys as needed or requested.
  • Communicate and meet with record holders and requestors to facilitate timely and thorough responses to public records requests.
  • Consult with the Prosecuting Attorney's Office on legal issues related to public records requests, legal holds, and discovery and litigation.
  • Review responsive records for redactions and withholding exemptions.
  • Maintain and monitor tracking of public records requests for the department.
  • Oversee the department's compliance with policies and procedures for both public records management and disclosure.
  • Develop and present training to staff on the Public Records Act to ensure compliance and standard work
  • Serve as technical expert for complex research and analysis related to public records requests, discovery and e-discovery, and legal holds.
  • Track and coordinate all discovery requests and legal holds for the department.
  • Lead the review and maintenance of the department's continuity of operations plan (COOP) and other department emergency plans, policies and supplies.
  • Provide department leadership and representation on countywide planning of emergency management including participation in the Emergency Coordination Center (ECC) operational readiness activities.
  • Facilitate the delivery of all-hazards emergency preparedness and response programs for the department in coordination with department emergency planners and the King County Office of Emergency Management; and coordinate training materials and other training needs as required.
  • Perform other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

  • At least two years demonstrated experience managing public records requests, per the Washington State Public Records Act (RCW 42.56), including:
    • Coordinating responses from multiple records holders
    • Ensuring accuracy and completeness of responses
    • Knowledge of exemptions and withholding requirements
    • Ensuring deadlines are met
  • At least two years of experience working with records retention schedules, inventorying records of work units, creating retention schedules, updating schedules as necessary and following proper procedures for dispositioning records, including authorizing destruction.
  • Knowledge of emergency management principles and/or experience coordinating inter-agency, inter-jurisdictional, or multi-disciplinary needs during emergencies for an organization.
  • Proficient using Microsoft Word, Excel, Outlook, and SharePoint.  Experience using electronic records management and public records request tracking system.
  • Ability to handle multiple competing priorities, organize and manage workload, and make decisions necessary to respond in an expeditious manner.
  • The ability to provide strong customer service skills with all internal and external customers.
  • Ability to provide useful trainings and consultation to staff with various levels of knowledge about records. Ability to work and communicate effectively with technical staff.
  • Ability to identify and prioritize time-sensitive matters and respond with a sense of urgency while adapting to changes in workload demands.
  • Demonstrated ability to work independently with minimal guidance.
  • Demonstrated skill and experience in maintaining a high level of confidentiality and exercising good judgment independently.

Our ideal candidate will have the following competencies:

  • Works collaboratively with others and builds partnerships to meet shared objectives.
  • Balances and anticipates the needs of multiple stakeholders
  • Manages complexity by making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Situationally adapts approach and demeanor in real time to match the shifting demands of different situations.
  • Communicates effectively by developing and delivering multi-mode communications that convey a clear understanding of the unique needs of the different audiences.
  • Embodies county and department values, especially those of equity and social justice, continuous improvement, environmental stewardship and service excellence.

Desired Qualifications:

  • Certification from the Association of Washington Public Records Officers (WAPRO)
  • Two or more years' experience in project management utilizing a PMI (or similar) framework
  • Experience working in a public agency
  • Completion of Incident Command System Classes (ICS 100, 200, 300, 400)

Supplemental Information

Selection Process: Application materials will be screened for clarity, completeness including online application, cover letter and resume, and responsiveness to the list of qualifications, skills, and abilities. The most competitive candidates may be invited to participate in one or more panel interviews.

Union Membership:  This position is not represented by a union.

Contact Information: For any questions regarding this recruitment, please contact Shawna Ousse at or (206) 263-3536

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.