Radio System Supervisor

$95,397 - $143,096 yearly
  • City of Plano
  • 1520 K Avenue, Plano, TX, USA
  • Oct 12, 2020
Full time Government Information Technology Other

Job Description

At the City of Plano, our values make us who we are and guide us as we SERVE our city.  As members of Team Plano, our organizational Values (what is most important to us) make up the acronym, SERVE (Stewardship Engaged Respectful Visionary Excellence). 

Summary of Duties: Under general supervision, the Radio System Supervisor directs, coordinates, and administers radio system technology and contracts; provides divisional technology policies, procedures, and strategies; formulates and defines system scope and objectives; solves complex problems considering equipment capacity and limitations , operating time and form of desired results; manages the maintenance, configuration, installation and monitoring of radio and microwave systems.  Schedules and monitors installation, repair and programming of subscriber units.  Provides direction to the TS Radio Division Technicians.


Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

  • Supervises staff, which includes prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary decisions or recommendations
  • Recommends purchase and is responsible for the acquisition of radio communications hardware and software, as required to achieve maximum efficiency of City’s radio communications systems.
  • Manages the activities relating to the relocation of radio services for entire facilities/large departments.
  • Coordinates with vendors and City’s construction management staff to ensure inclusion of radio communications requirements in projects, and serves as project manager for the City on such projects.
  • Determines the radio system requirements for both trunked radio and mobile data in all new facilities and vehicles.
  • Manages the installation and implementation of all radio systems and services.
  • Plans, manages, coordinates and reviews the work plan for radio services staff and assigns work activities, projects and programs; reviews and evaluates work products, methods, and procedures; meets with radio services staff to identify and resolve problems.
  • Manages contract and lease agreements for communications systems, services and equipment, and oversees the use of area-wide City-owned radio communications systems.
  • Serves as the liaison for the radio communications division with other divisions, departments, and outside agencies.
  • Reviews and prepares technical specifications for procurements of communications equipment and systems; evaluates bids and makes purchase recommendations to department directors.
  • Prepares and administers radio services portion of the departmental budget; files expense reports. Forecasts funds needed for staffing, equipment and materials; monitors and approves expenditures; and implements adjustments, as needed.
  • Provides engineering support on all radio system upgrades and changes.
  • Ensures technical decisions comply with Federal regulations, State and local ordinances, and City administrative policies; manages, renews, and updates all FCC licenses.
  • Attends various project, department, and City meetings as required.
  • Regular and consistent attendance for the assigned work schedule is essential.

Marginal Duties:

  • Performs other duties as assigned.

Typical Decisions: The incumbent must determine equipment specifications for developing bid requests, and evaluate vendor responses and recommend the award of contracts. The incumbent is responsible for identifying required hardware and software changes to the radio system, review engineering design and make recommendations to improve radio system operations.

Minimum Qualifications:

Knowledge of: Public Safety Communications radio operations and engineering management; FCC and FAA regulations; budgets and budget preparation; principles and practices of program development and administration; pertinent Federal, State, and local laws, codes and regulations; operational characteristics, services, and activities of a radio system program; microwave networks and RF propagation.

Skill in: Communicating effectively both verbally and in writing; understanding end user requirements and effectively convey them to vendors; preparing and managing large procurements of high tech systems; preparing and administering contracts; managing radio management software and teaching others how to use it

Education: Bachelors of Science degree in related field is preferred.

Experience: Five (5) years of experience in public safety radio system or similar radio system management.

Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements

Licenses and Certifications: Must complete radio management training program through Motorola within one (1) year of employment. Texas Class C driver’s license (must obtain within 30 days of hire per state law). The Public Safety Communications department will provide opportunities for completion of certification as part of its initial training program.  An FCC General Radio Telephone License is preferred.

Conditions of Employment:   Must pass a drug test, driver license check, criminal history background check, periodic CJIS background check (for positions requiring access into Police buildings) and social security number verification check.

Physical Demands and Working Conditions: Must possess mobility to work in and around City buildings, intersections, and facilities, to operate a motor vehicle and drive on surface streets; strength, stamina, and mobility to perform light to medium physical work; to operate varied hand and power tools and equipment; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, and reach when completing maintenance and repairs. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 60 pounds.

Employees work both indoors and outdoors and are exposed to cold and hot temperatures, constant noise, fume/odor hazards, road hazards, heights, and mechanical and electrical hazards.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation.

Equal Opportunity Employer - EOE/M/F/V/D

Open positions are subject to close without notice.