Senior Park Ranger

$6,937 - $8,280 monthly
  • City of San Mateo
  • San Mateo, CA, USA
  • Feb 13, 2024
Full time Parks & Recreation

Job Description

The Parks and Recreation Department is seeking a Senior Park Ranger 

Why Join Our Department?

Be a part of the San Mateo Parks and Recreation Department team, which is a regular recipient of both local and statewide awards for its park design, program creativity, and staff accomplishments.  We provide a full spectrum of landscape maintenance, park design, and recreational opportunities for the San Mateo community.  There are 31 fully developed parks, six community recreation centers, two aquatic facilities, and an 18-hole golf course. The Senior Park Ranger is a collaborative leader who builds trust, educates visitors, and ensure everyone enjoys our parks safely and responsibly. Join our diverse team in shaping exceptional public service at our parks.

Collaboration, Innovation, Respect, Creativity, Transparency and Informed Risk-taking are attributes within the City’s mission, values and organizational principles that we are seeking in the candidates.

Look to some of the reasons why the City of San Mateo is a great place to work: https://www.youtube.com/watch?v=_GTIzeSpc_g

What You’ll Do

The Senior Park Ranger is a working supervisor class that is distinguished from all other field classifications through its responsibilities for visitor management activities in designated City parks. These entail: visitor assistance; enforcement of park regulations; providing information on facilities and rules; and performing minor maintenance duties.

General supervision is provided by the Golf Services Manager or the Director of Parks and Recreation. Direct supervision is given to members of the Ranger staff and such other personnel as may be assigned, including Harbor Patrol Officers. Staff may include classified and hourly employees, and volunteers. Some of the duties of this position may include, but are not limited to:

  • Supervises and participates in the work of Park Rangers including: scheduling; training; review of incident reports and employee performance; conducting selection interviews; and providing recommendations concerning disciplinary matters.
  • Develops Ranger manuals, procedures and report forms.
  • Patrols park areas by foot, bicycle or vehicle to assist the general public in the use of park areas, respond to inquiries and complaints and ensure safe use of facilities.
  • Interprets park policies and procedures to the public; issues verbal and written warnings and administrative citations.
  • Prepares and conducts educational programs related to park and recreation areas; and prepares interpretive and promotional materials, including newsletters, exhibits, flyers and brochures.
  • Provides first-response emergency assistance for situations involving injury, illness, fire, water or other causes; may assist with emergency response operations outside of established response areas.
  • Documents all emergency and first-aid contacts.
  • Inspects public areas for safety hazards and sanitary conditions, cleans and supplies restrooms and picks up litter in park areas; in designated areas, may open restrooms and open/close public access to the area.
  • Performs animal control duties such as contacting animal control agencies for the trapping of stray dogs, rescue of injured animals and the disposal of dead animals.
  • Performs minor maintenance work on equipment and facilities.
  • Assists with the planning and presentation of special events; supports City or Department-sponsored events as may be required.
  • Maintains close liaison with other Department units and other appropriate City departments.
  • Prepares work orders, records and reports; and orders supplies and equipment.
  • Performs tasks such as filing, answering telephones and preparing forms.
  • May assist in budget preparation; and attends training workshops and classes.

For a complete list of duties, reference our job specifications at https://www.cityofsanmateo.org/DocumentCenter/Index/86.

Who You Are

  • Park operations, including security, customer service, safety and maintenance principles and procedures.
  • General principles of wildlife management and conservation.
  • General principles of boating safety and inland waterway management.
  • Basic principles of supervision and report preparation.
  • Effectively perform the full range of assigned duties.
  • Acquire a thorough knowledge of Division regulations, facilities and policies; and a working knowledge of applicable Department and City policies.
  • Obtain compliance with regulations and rules in a low-profile manner.
  • Maintain effective liaison with other Department staff, other City departments and other agencies.
  • Establish and maintain a positive customer service approach in dealing with the public.
  • Operate vehicles and equipment in a safe manner.
  • Operate a variety of communications and office equipment, including two-way radios and personal computers.
  • Work extended or irregular hours as required and under inclement weather conditions.
  • Wear and maintain the prescribed uniform and equipment.

 What You Bring

Any combination equivalent to experience and education that would provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:

  •  Two years experience as a park ranger or three years in a closely related field involving significant public contact. Work experience in a lead or supervisory capacity is desirable.
  • Two years of college-level coursework in park or recreation administration, criminal justice or a related curriculum. Additional, applicable experience may be substituted on a year-for-year basis up to two years. 

License or Certificate:

  • Possession of a valid State of California Driver’s License and a driving record appropriate for this classification.
  • Possession of, or ability to obtain, a Professional Rescuer Certificate (First Aid and CPR).
  • Possession of, or ability to obtain, a certification of completion of Penal Code 832 training.

 Note: The determination of the need to obtain either of the above certificates, and the period for completion, shall be the Department’s. 

Bonus Points (highly desirable):

  • Cover Letter
  • Supervisory experience
  • Knowledge and Experience of municipal code and enforcement
  • Bi-lingual/Spanish Speaking 

ADA Special Requirement:  Essential duties require the following physical abilities and work environment:  Physical condition satisfactory to: stand, walk or to ride a bicycle for extended periods of time; climb, kneel, stoop and lift/carry objects up to 50 pounds; and withstand exposure to dust, wind and inclement weather.

What We Offer

1.     Salary:  $6,937 - $8,280 Monthly

2.     Comprehensive benefits package including generous paid leave and health benefits

3.     CalPERS retirement (2% @ 55 for classic members; 2% @ 62 for new members).  Classic employees contribute 8.30% to CalPERS and New members contribute 6.75% to CalPERS

4.     Participation in the Social Security Program

5.     City contribution of 1.5% of base salary to a 457 Deferred Compensation Plan, and a 1.0% match to the Employee’s voluntary contribution.

6.     The City contributes 0.25% of base salary to a Retiree Health Savings Account

7.     Free Fitness classes through City of San Mateo Parks and Recreation

8.     For more information, please refer to the General Unit Benefits Summary document.

Are You Ready? Apply.

Go to: https://www.calopps.org/city-of-san-mateo to complete an on-line employment application packet. All applicants must submit a completed official City of San Mateo employment application, resume (required), cover letter (desirable), and supplemental questionnaire. You may also mail a complete application package to the Human Resources Department, City of San Mateo, 330 W. 20th Avenue, San Mateo, CA 94403, (650) 522-7260. 

Application Deadline

This recruitment will close by 5:00 p.m. on Friday, March 1, 2024, or upon receipt of the first 50 applications with supplemental questionnaires, résumés (required), and cover letter (desirable), whichever occurs first.

 Examination Process

All applications, résumés (required), cover letter (desirable), and responses to supplemental questionnaires received will be reviewed for minimum qualifications.  A fully completed application is required; a resume does not replace the information required on the employment application, including work history.  Applications with "see résumé" as a substitution for the work experience description, those with none or unclear current/past employment information, or those with insufficient information to evaluate possession of minimum qualifications will not be considered; missing information cannot be assumed.  A limited number of the most highly qualified applicants will be invited to participate in the examination process, which may consist of an oral panel interview, written exercise, or in the form of a practical demonstration of skill and ability, or any combination of these.  A Zoom oral panel interview is tentatively scheduled for Tuesday, March 26, 2024.

An employment list will be established for those who pass the examination process. Current and future vacancies may be filled from this list. This list may also be used by other departments that have this classification. The list will remain in effect for at least six months with the possibility of an extension for an additional six months. Once placed on an employment list, and at the time a vacancy occurs, eligible candidates may be contacted by Department(s) and scheduled for additional departmental interviews. 

Date Posted:  February 12, 2024