Communications Manager

$69,157 yearly
  • City of Battle Creek, Michigan
  • Hybrid
  • May 03, 2024
Full time Communications & Marketing

Job Description

The City of Battle Creek is looking for a Communications Manager to perform difficult administrative work creating and maintaining the flow of information between the City, its employees, and the public, and related work as apparent or assigned. Work is performed under the general direction of the City Manager. Supervision is exercised over the Communications Specialist.

Examples of Duties

  • Oversees the development, daily work, and performance of assigned staff. Assists with recruitment and selection of personnel as needed.
  • Serves as Public Information Officer in emergency and urgent situations.
  • Develops, monitors, and updates a broad communications plan for the City. This includes managing all internal and external city communications via newsletters, email responses, the city’s website, and other city messaging channels as appropriate. Assists in developing and maintaining City’s image and reputation through various media platforms; write, edit and manage the production of select print publications for the City. 
  • Monitors, recommends, and covers City activities for inclusion in social media coverage. Gathers information, researches topics, prepares written communication, edits, and distributes as press releases to employees, regional press, and other outlets as necessary, from all city departments.  Leads media relations for the city.
  • Assists with the planning and implementation of social media communications strategies; researches, writes, updates and monitors social media content for City presence on various social media platforms and other relevant sites. Responds to citizen communications. Assists with updating, developing, and managing website content.
  • Works with all city departments to develop and implement messaging campaigns and promote events as needed. Works with City Manager and Mayor on special projects.

Typical Qualifications

  • Bachelor’s degree with coursework in marketing, communications, public relations, journalism, or related field. Master’s preferred.
  •  3-5 years’ experience with writing, proofreading, web content management, and marketing. Experience working in a Municipal Government with diverse populations preferred.
  • 3-5 years’ experience with social media and web content management. Experience with video production and communications campaigns preferred.

Special Requirements:

  • Valid driver's license in the State of Michigan.
  • Proficiency in Microsoft Office Word, Excel, PowerPoint and Adobe Photoshop preferred.

Supplemental Information

Physical Requirements/Working Conditions:
This work is sedentary and requires little to no exertion of force; work regularly requires sitting, bending, reaching, hand dexterity (grasping, holding, keyboarding, repetitive movements), reading, writing, eye-hand coordination, seeing (near and/or far, color, depth, field of vision), hearing, using the telephone, contact with government officials and the general public, working outside of normal business hours and on the weekends, and working inside and alone.